Question about Toshiba Satellite A215-S7422 Notebook

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Power Whenever I'm on the internet for some reason my laptop just turns off but the blue light is still on, I get a black screen and its like it froze.

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  • rober629 Aug 31, 2008

    My Toshiba Satellite A215-S7422 has recently begun randomly shutting down while on the internet. The Blue lights for power and battery are both on when this happens. As I am often in the middle of work (I telecommute), this is very frustrating. I'll try the Bios download.


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I'm not sure if upgrading bios help. If you had the same problem I had, this is how I fixed it. I read up on these toshibas that they turn off at random due to CPU not venting heat efficiently, and it's overheating quick. The system shuts it off at a certain temperature. I'm not sure how good you are with computers, but I had to tear it apart down to the motherboard.

It was my first time opening a laptop so I wasn't a pro at it but it's not too much different than a desktop. It's just with a desktop, everything is easier to get to and you can see everything on one side of the mother board. Laptops, it's just more compact at uses both sides of the motherboard. I bought this thing called Arctic Silver 5. It's a thermal compound that you paste on the CPU. It helps absorb and disperse the heat to the heat sink. With shipping, I paid no more than $7. Paid $200 for this laptop because whoever had it couldn't fix it. You can tell this is your problem if you lift your heatsink off the CPU, and notice that the thermal compound is disentegrating, or not evenly spread on the CPU. I'm sure that's what your problem is.

Posted on Oct 17, 2008

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I went to the Toshiba support site for the same issue and found this bios driver download that's supposed to fix the problem I'm installing it now. I'll see what happens.

Posted on Aug 04, 2008

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I fixed this same problem using a registry scanner. Here's a link to a good free one:
I've used this one and it sped up my computer by quite a bit. Hope this helps.

Posted on Jul 17, 2008

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