Question about Maytag Neptune MAH5500B Front Load Washer
Since I haven't heard back on this in over a week, I will assume it's been resolved with the clarification questions.
Posted on Jul 23, 2008
The MAH5500B Neptune does not have the door latch wax motor so you won't have the R11 resistor burnt...
With that said.. Maytag made the door latch assemby one complete assembly meaning that you cannot replace the micro switches, solenoid, etc. On the older door latch assemblies Maytag broke it down to all of the little parts, ie. 12002535 wax motor, etc. I imagine that this was to reduce the part numbers folks would have to store in inventory...
You stated that the door is not locking? Did you pull on it to verify this? or could the door lock indication be not working?
There are 2 microswitches in the door latch assembly, one lights the door locked light and the second actually tells the control board that the door is locked. It is possible that the door is locked but the door locked light does not come on...
It more than likely could be three things.. The door latch assembly, wiring or control board. I would take Neptune apart so you can have access to the door latch asembly See www.neptunewaxmotor.com for step by step photos. Put a volt meter on the solenoid wires and see if you get 120VAC when the door should be locked. If so, then the solenoid coil is probably opened up and you will have the replace the door latch assembly. If 120 VAC is absent then I would check the wiring from the door latch assembly to the control board with an ohmmeter (unplug Neptune to be safe while using ohmmeter) If wire continuity is good then I would suspect the machine control board.
Posted on Jul 05, 2008
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