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I have an acer Aspire 9300 laptop, my touchpad has stopped working, although the 'hold and slide' function down the right hand side works as does the cursor movement, the click function has gone. the device driver says no problems but it's just stopped, the only thing differnt is installing the latest version of the free AVG software, but not sure if this has had any impact... agghhhh!! help..!

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Sounds like you may have a virus. It could be a memory issue. If you know a tech have them try also try recovery console/fixmbr/fixboot. This will write a new master boot record which does get corrupt and keeps the OS from booting up. At the same time have them do a REPAIR of your operating system. If all else fails REINSTALL.....

Posted on Jul 04, 2008

  • Theresa  Smith
    Theresa Smith Jul 04, 2008

    I'm so sorry I added this solution to the wrong post.

    Please disreguard it....

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I've just bought a new Acer Aspire 5742Z and the smart pad has suddenly stopped working. Any idea whether it's likely to be a hardware or software issue and how to fix it? I've tried...


Hi jennylewry...


To fix an unresponsive touchpad on your laptop, reactivate it by using the Function key on the keyboard and the Fn key.

This process is different for each computer manufacturer.
If unsure which Function key enables and disables the touchpad, try each one at a time and then
attempt to use the touchpad after each one.

A...Locate the "Fn" key of the laptop keyboard.
The "Fn" key has different colored text or the key is a different color.
B...Locate the function (F1 through F12) key at the top of the keyboard that disables or enables the touchpad on the laptop.
The key typically has an icon that resembles a touchpad with a finger touching it or a touchpad with a diagonal line through it.
C...Press both the "Fn" and touchpad Function key at the same time to reactive the touchpad on your laptop.
Move your finger along the touchpad to verify that it works. Press the combination at any time to disable the touchpad again.
Note: Mac computers use "F2" to enable and disable the touchpad.
D. Sony Vaio Users: Start>Settings>Control Panel>Double click the Mouse icon.
Look at the top left hand side of the page, at the top and make sure that the "Tapping" box is unchecked, if it is checked then, you will uncheck it.
Please take time to rate me thumbs up

Sep 10, 2011 | Acer Aspire One PC Notebook

2 Answers

My acer aspire 5742Z touchpad is too sensitive or I don't really know how to use it. Every time I touch it something stupid happens on screen. Now it has turned my screen dispay side on and I have to use...


Definitely your touchpad is TOO SENSITIVE!
To modify the sensitivity just go
START > CONTROL PANEL > MOUSE/TOUCHPAD and adjust there the sensitivity by dragging the cursor to the LEFT until it reaches the middle.
In PROPERTIES just re-invert the functions of your touchpad to get rid of the mixed axes.

Mar 03, 2011 | Acer Aspire 5742Z-4200 Notebook

1 Answer

I CAN NOT GET THE CD/DVD TO PLAY ON MY ACER ASPIRE 9300


Hi you would need to open mycomputer. then select you CDRom drive on laptop it usually E may differ though. Then press right button of the mouse or touchpad and select autoplay

Sep 15, 2009 | Acer Aspire 9300 Notebook

1 Answer

My touch pad has stopped working


Hi there'
Hold down Fn and hit F7 to see if the touchpad reactivates.
Please post back if you have any more trouble.

Good luck and thanks for using FixYa!!

May 11, 2009 | Acer Aspire 4720 Notebook

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Aspire D250.....

Hold down function key fn (lower left on keyboard) and tap F7 key once..

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Press and hold the blue function (Fn) button and F7. This turns the touchpad on and off.

Apr 13, 2009 | Acer Aspire 4530-5889 Notebook PC

1 Answer

Acer aspire one touchpad right button not working


you can try using the function key ( fn ) and the touch pad key on my acer it is the F7 key hold the fn key and press and release the touch pad key that will turn the touch pad mouse off and on also goto control panel / mouse and try switch primary and secondary see if that will make the right button work if not its probly hardware related and your best bet is to keep the external mouse going rather than fixing that one

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1 Answer

Acer aspire touch pad not working


There are many possible fixes. To do some forensic work it would be best to know what was going on when the touch pad stopped working. It could very easily be the driver. You can see if that's it in device manager. Locate your touch pad device there and right-click on the device, choose "update driver".

Some laptops, my Toshiba for instance, have an option to configure the touchpad to disable when it senses a USB mouse or keyboard connecting. I have mine set to disable because when I'm typing on the onboard keyboard and I accidently slightly brush the touchpad, it sends the cursor all over the page and usually I lose everything I just typed.

The problem might also be a matter of a bogus setting in the Service Manager. There are a number of services that are related to your touchpad or mouse.

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1 Answer

Acer aspire 5620 touchpad problems


Go to acer website and look for support/then driver download/select your model/and download/do RUN instead of SAVE

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