Question about Office Equipment & Supplies
I did not have this problem until after I moved, even though I was extremely careful and moved my MX700 in its original box in my car. The problem seems to be related to the small black tray that the ink tanks sit in. The tray has all the electrical contacts on the back and if it gets loose, it may not make good contact with the ink tank carrier.
Try reseating the black tray where the ink tanks sit. After removing all ink tanks, lift up the gray lever to the left of the tanks. This releases the black tray that the tanks sit in. Remove the tray (not the whole ink carrier, just the smaller black piece inside the carrier towards the back), check to make sure the contacts on the back are clean, then reseat the tray, pressing it firmly, but not forcefully, into place. Push the gray lever back down to lock the tray in place and reinstall the ink tanks.
Nick, the Computer Guy
Posted on Sep 20, 2008
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Posted on Jan 02, 2017
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