Question about Maytag EPIC MFW9700S Front Load Washer
We just got our washer delivered yesterday, I washed the first load of clothes, and it seems like the spinning drum inside is off-balance (the washer was NOT overloaded), it was a normal size load...and on the high-spin cycle, the machine vibrated and shaked and made a clink-clink-clink sound during high spin, also when I was done washing clothes, turned machine off, and there is this high-pitched sound coming out of the washing machine, it's some electrical sound, we unplugged it, and the sound went away, but it's a very annoying high-pitched sound! I think for what we payed for this washer, we shouldn't settle for these problems, I called Maytag, and the lady on the phone was an idiot, and we have the 5-year warranty on it, and also Lowes says they will replace the appliance within 7 days if defected, well this sounds defected to me. especially after spending over $900 on it, I think I should expect it to work properly! does anyone have any ideas what this problem could be? thanks for your time and help!
When someone reports severe vibration during spin on a brand new washer, the first question always has to be whether the transit brackets have been left in.
Washers are designed so that the drum and motor float on a collection of springs and shock absorbers. To prevent damage to these during shipping, a set of brackets is used to bolt the floating assembly to the case. If these aren't removed before first use (the manual will say how to do it) havoc ensues.
The irritating whine is a new one on me.
Posted on Jul 04, 2008
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Posted on Jan 02, 2017
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