Question about Office Equipment & Supplies
What is your operating system?
If XP, check your device manager to see if the scanner is being recognized by XP.
What is your scanning software?
Try to use another scan program ( a free demo version should work fine.)
Are you using TWAIN or an ISIS driver? If it is a TWAIN driver, then any Photo editing program should be able to connect ( usuallly!?).
Posted on Jul 07, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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