Question about Sony Cameras

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What does access on screen of cyber-shot mean

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  • john636 Aug 16, 2008

    Yes-- the screen is black with the word "ACCESS", whenever we turn it on.

  • rakliese Aug 16, 2008

    experiencing the same issue....black screen with word ACCESS on it. Are there any solutions available?

  • Anonymous Oct 26, 2008

    This has happened on two cybershots I have owned after about a year of having bought them. Their lifespan can't be that long.

  • mamrana Nov 13, 2008

    My Camera is Sony cybershot dsc35

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"The lens is jammed and won’t open all the way. You have to bang on the camera and/or tug on the lens to release it from whatever is causing it to jam when it opens. I started with gentle tapping and tugging…but ended up giving it three good whacks on a tile floor and yanking on the lens like I was going to rip the thing right out of the camera. It kicked on and has been fine ever since." I kicked the camera hard on its left side and it worked!

Posted on Oct 27, 2008

6 Suggested Answers

  • 34 Answers

SOURCE: Sony cyber shot shutter problems

There is a problem internally with the lens. Likely, the focusing lens is jammed up. The lens will need to be disassembled and fixed, if possible, or replaced. Occasionally, a good "whack" in your hand can fix it. Just don't hit the lens, or lcd; or you can break them. Then there will be more damage.

Posted on Sep 05, 2007

  • 51 Answers

SOURCE: Sony Cyber-shot DSC-W70 "access"

Hi Guys

Sorry to be the bearer of bad news :(

Both your camera`s lenses are faulty. It is a common problem found on the DSC-W range of cameras and therefore not to expensive to repair.

The lens unit is only available as a complete unit from Sony. Your best bet would be to contact the retailer where you bought it and ask him for the details for your nearest Sony Service centre. It needs to be a Authorised service centre as there are software and settings that must be done after a lens replacement.

In my experience repair cost will be between 40 and 60 % of the price you paid for the camera.

Sorry there really is not anything you can do yourselves to fix these problems.

Good luck

Posted on Jan 04, 2009

PEye2000
  • 10 Answers

SOURCE: Sony Cyber-Shot DSC-W30. The lens is in a "stuck" position

You have a bad lens, it prob. also says turn off and on again.

Posted on Mar 26, 2009

  • 586 Answers

SOURCE: SONY CYBER SHOT NOT WORKING

Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Posted on Jun 14, 2009

  • 58 Answers

SOURCE: I turn my Sony Cyber Shot camera and I get ACCESS

I'll forward a link to a page where you can view the information to troubleshoot this issue.

Please click on the link to view the troubleshooting steps and follow all the steps and check if that helps.

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C267279&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=91362627&stateId=1%200%2091366820

Thank You!

Posted on Mar 31, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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2 Answers

When I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's...


When I turn on sony cyber-shot camera I get a Problem with the Sony Cyber-shot DSC-W35 Digital Camera when I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's wrong??

Oct 12, 2011 | Sony Cyber-shot DSC-W35 Digital Camera

1 Answer

I turn my Sony Cyber Shot camera and I get ACCESS


I'll forward a link to a page where you can view the information to troubleshoot this issue.

Please click on the link to view the troubleshooting steps and follow all the steps and check if that helps.

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C267279&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=91362627&stateId=1%200%2091366820

Thank You!

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SONY CYBER SHOT NOT WORKING


Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Jun 14, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

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Sony Cyber-Shot DSC-W30. The lens is in a "stuck" position


You have a bad lens, it prob. also says turn off and on again.

Jun 30, 2008 | Sony Cyber-Shot DSC-S90 Digital Camera

1 Answer

Sony Cyber -Shot


try gently pulling and twisting the end of the lense and i mean gentle dont pull till it pops than switch it off and on again and you problem should be solved

Jun 21, 2008 | Sony Cyber-shot DSC-W80 Digital Camera

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Lens will not retract and no view on back of screen


possible bad lens assembly.These can only be replaced try alamo camera service .com

Jun 03, 2008 | Sony Cyber-Shot DSC-S90 Digital Camera

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The sony dscw100


I have the same problem on my Sony DSC N2
The camera keeps saying access on the screen, and I cannot interchange between movie, camera or review photos choices.
Actually, I cannot do anything at all with any settings. Like you, when the camera is on, access only appears.
What should I do?

May 29, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

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