Question about Sony Cameras
"The lens is jammed and won’t open all the way. You have to bang on the camera and/or tug on the lens to release it from whatever is causing it to jam when it opens. I started with gentle tapping and tugging…but ended up giving it three good whacks on a tile floor and yanking on the lens like I was going to rip the thing right out of the camera. It kicked on and has been fine ever since." I kicked the camera hard on its left side and it worked!
Posted on Oct 27, 2008
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Posted on Jan 02, 2017
SOURCE: Sony cyber shot shutter problems
There is a problem internally with the lens. Likely, the focusing lens is jammed up. The lens will need to be disassembled and fixed, if possible, or replaced. Occasionally, a good "whack" in your hand can fix it. Just don't hit the lens, or lcd; or you can break them. Then there will be more damage.
Posted on Sep 05, 2007
SOURCE: Sony Cyber-shot DSC-W70 "access"
Sorry to be the bearer of bad news :(
Both your camera`s lenses are faulty. It is a common problem found on the DSC-W range of cameras and therefore not to expensive to repair.
The lens unit is only available as a complete unit from Sony. Your best bet would be to contact the retailer where you bought it and ask him for the details for your nearest Sony Service centre. It needs to be a Authorised service centre as there are software and settings that must be done after a lens replacement.
In my experience repair cost will be between 40 and 60 % of the price you paid for the camera.
Sorry there really is not anything you can do yourselves to fix these problems.
Posted on Jan 04, 2009
SOURCE: SONY CYBER SHOT NOT WORKING
Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.
Posted on Jun 14, 2009
I'll forward a link to a page where you can view the information to troubleshoot this issue.
Please click on the link to view the troubleshooting steps and follow all the steps and check if that helps.
Posted on Mar 31, 2010
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