GE GTS18TBSWW 18.0 Cu. Ft. Top-Mount Refrigerator w/Upfront Illuminated Temperature Controls & Adjus... Logo
Posted on Jul 04, 2008
Answered by a Fixya Expert

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Refrigerator not gettin cold

Power is on,

fan is running

coil is dust free

freezer seems to be hold temperature

nothing is blocking vent from freezer to fridge

refridgerator is two veaers old

I have applied an external fan incase the PTC is overheating

I don't have a volt meter handy, so I cannot check the realy or ohm out the PTC

suggestions???

  • fred_holahan Jul 05, 2008

    YOU ARE THE MAN!



    Thank you very much!



    The back of the freezer was covered with frost. We unplugged it and hit it with a hair dryer. After removing the layer of frost, we removed the back panel from the freezer. It was a solid block of ice that prevented the fan from moving. We melted the rest of the ice and everything seems to be running fine. We will keep an eye on it though.



    We think the problem may have been caused by someone accidentally leaving the freezer door partially open for many hours, causing the frost to build up.



    You saved the day here!

×

2 Answers

A

Anonymous

Yep, worked for me too. Also, they're talking about the inside back of the refridgerator...

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  • Posted on Jul 04, 2008
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Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. If it still has a problem then it might be the compressor and you should probably replace the machine.

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