Open the Applications folder on the hard disk on which MP Navigator
is installed, then open the Canon Utilities folder and double-click the
MP Navigator 3.0 icon
. MP Navigator opens.
2. Point to
Scan/Import and click
'Photos/Documents (Platen)'.
3. Place the document face-down on the platen glass, and select
'Document Type'.
How to place the document and Document Type depends on the document to be scanned.
How to place the document
Allow 3/8 inches (1 cm) or more space between the edges of the platen glass and the document.
Align a corner of the document with the corner at the arrow of the platen.
- When you select Color Photo or Black and White Photo,
the position or size of the image may not be scanned correctly if you
do not leave 3/8 inches (1 cm) or more space between the edges of the
platen glass and the document.
- When you select Color Photo or Black and White Photo, the position or size of the image may not be scanned correctly depending on the document. In such a case, select Document Size such as A4 or Letter according to the document to be scanned.
- When you select Magazine(Color), the Descreen function will be enabled and scanning takes longer than usual. To reset the Descreen function, disable Descreen in the Scan Settings dialog box.
4. Click 'Specify'... and set the preferences as required.
The Scan Settings Dialog Box opens. Specify the Document Size and Scanning Resolution.
- When Document Size is Auto Detect or Auto Detect(Multiple Documents), the position or size of the image may not be scanned correctly depending on the document. In such a case, select Document Size, such as A4 or Letter according to the document to be scanned.
5. Click 'Scan'.
Scanning will begin.
When the document has been scanned, the scanned image is displayed in the Thumbnail List area.
i have same problem
Trying an alternate USB cable did not fix the problem for me. Still looking for any assistance and I just posted my problem without having seen this.
I have been using my HP5500C scanner for several years without problem except for the ADF which sucks. It just started producing dark scans. I found this site, but it does not seem to have answers, just folks in the same boat as me.
Black or nearly black scans--I noticed also that the clear plastic
"glass bed" you put the doc on is fogged on the inside. Opened
the unit up and found that one of the scanning bulbs was not
working. Don't know if the other is working to full brightness,
but looked like it was. Tried to disconnect the non-working one
but found the end conectors seemed to be fused on.
Believe problem is that not enough light to produce an image.
Need to replace the bulb unit. Suspect not cost effective, but
don't know yet--source for DIY parts?
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