Question about GE GSS25JFM Side by Side Refrigerator

3 Answers

REFRIGERATOR DOES NOT STAY COLD

I HAVE A GE SIDE BY SIDE MODEL #GSS25JFMD AND THE REFRIGERATOR PORTION WILL NOT STAY COLD-THE FREEZER WORKS FINE. THE REFRIGERATOR WILL COOL DOWN IF THE DOOR IS LEFT CLOSED FOR A LONG PERIOD OF TIME BUT ONLY TO THE 60-48 DEGREE RANGE AND THAT IS WITH THE FRIDGE BEING SET AT THE MAXIMUM COOLING OF 9. I HAVE CLEANED THE COILS, THE COMPRESSOR IS WARM/HOT, THE FAN NEXT TO THE COMPRESSOR DOES TURN ON AND THERE IS A GOLD COLORED TUBE WRAPPED UP IN BACK THAT DOES GET COLD TO THE TOUCH. PLEASE HELP-I REALLY CANNOT AFFORD TO CALL IN A REPAIR MAN IF NOT NECESSARY. THANK YOU.

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  • 3RDJERSEY Jul 04, 2008

    THE LIGHT IN THE REFRIGERATOR DOES COME ON WHEN THE DOOR IS OPEN. THE COMPRESSOR IS HUMMING AND IS WARM/HOT TO THE TOUCH. THE WALL OUTLET IS WORKING.

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3 Answers

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  • Master
  • 481 Answers

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. If it still has a problem then it might be the compressor and you should probably replace the machine.

Posted on Jul 04, 2008

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  • Master
  • 796 Answers

Evaporator fan in the freezer working? Any frost on the freezer back wall?

Some common trouble makers.... http://www.applianceaid.com/frig_notcold.html

let it defrost long enough. Or is it possible the defrost unit is malfunctioning


One way to tell...access the cooling coils ( evaporator ) in the freezer and let us know what you see....

http://www.appliance411.com/faq/evap-progression.480x93.gif

Pic from Appliance411 (http://www.appliance411.com/links/jump.cgi?ID=658)


http://www.applianceaid.com/pictools/Freezer2.jpg

Pic from ApplianceAid (http://www.applianceaid.com/)

Posted on Jul 04, 2008

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  • Master
  • 3,422 Answers

HI,


It's stopped completely First, check to see if the light comes on or if there is any fan, motor, or other sound coming from the appliance? If so, the refrigerator isn't really completely stopped--go to the specific problem you are having. If not, try adjusting the thermostat to a colder setting. If that doesn't work, read on.

Second, check to see if there is power getting to the refrigerator. To do that, plug a lamp or other device into the same outlet the refrigerator is plugged into. If there's no power, check the fuses or circuit breakers. If the fuses or breakers aren't the problem, contact a qualified electrician to restore power to the outlet.

If there is power to the appliance but it still seems to be stopped, there may be a problem in one or more of these:

  • Wiring


  • Thermostat


  • Defrost timer


  • Compressor


  • Overload and/or relay


Unfortunately, we can't describe all of the possible problems and repair solutions here. If you are unable to troubleshoot the problem from here, you may need to contact a qualified appliance repair technician.

It's not cool If the refrigerator isn't cool, you need to answer some questions, then see if the compressor is running.

First, answer these questions:

  • Is the refrigerator completely dead? If so, see “It's stopped completely.”


  • Is the thermostat knob turned to the proper setting? If not, reset it.


Next, see if the compressor motor is running

The compressor is a football-sized case with no apparent moving parts. It's on the outside of the refrigerator at the back near the bottom. If it is humming or making a continuous noise and your refrigerator is still not cooling, there may be a more serious problem with one or more of several different components, we recommend contacting a qualified appliance repair technician for further help.

If the compressor is not running but you do have power to the refrigerator, there may be a problem with one or more of these:

  • The compressor


  • The Thermostat


  • The overload, relay, or capacitor


  • The defrost timer


  • The condenser fan motor

Posted on Jul 04, 2008

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