Question about Creative Labs ZEN SLEEK MP3 Player

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Zen sleek Mp3 (20 gb) SCREEN PROBLEM!! HELP

Okay, this has been a problem in over 2 years , my mp3 works all fine but the screnn. i cant turn on the mp3 and blindly navigate and listen to music. but the screnn doesnt show. the blue light works fine, but i cant see the screen. the mp3 has a small damage on the screen, just a small rip and there is lot of dust within the scren. plz help me

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  • sillyrick Aug 25, 2008

    my Creative Zen Sleek (20G) works fine but the screnn won't display. i can turn on the mp3 and blindly navigate and listen to music. but the screen doesn't show. the blue light works fine, but i cant see the screen. there's no damage to the case or screen

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There is no repair service for a cracked screen - the whole player has to be replaced -sorry

Posted on Jul 06, 2008

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Creative Zen Sleek Firmware Problem...


u r facing a short circuit in the motherboard of ur device!

plz rate this post

if u can solve it in ur own u need to be Chinees - -

Aug 27, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

HELP! Zen Creative Sleek Photo 20 gb


What you have to do is flash the firmware. And this is another huge problem. If you have WMP 11 you have to downgrade/uninstall it from you computer or use a computer that doesn't have it on.
Next connect your MP3 player after you have:
1. cleaned it
2. formated it
(you get to the recovery menu by holding play/pause sign and inserting a paper clip into the reset orifice.
Once it is recognized a menu will pop up asking you if you want to do various things, one of them is to sync or add files to your player using WMP 9 or 10, depending on the machine you have. CLICK that option.
Next you have to run the firmware application provided on the Creative website and that will flash your player with the firmware. It should work fine afterwards.

Make a backup of of the files if you care about them before you start this adventure.

Jul 06, 2008 | Creative Labs ZEN SLEEK MP3 Player

4 Answers

Getting out of recovery mode


The recovery tool mentioned above is not designed for the sleek photo. You need to download the firmware for the sleek photo from creative's site. Now we need to get your player recognized to get the firmware loaded. If you have Windows Media Player 11, it needs to be removed. Also remove WMP runtime. After that, restart the pc and your player should be recognized. You can then double click on the firmware program to run it. It might say something like, this firmaware is already installed...do you want to reload it? Click yes to reload.

I had the same problem with my sleek photo. Once I got rid of WMP and the runtime everything worked like a charm.

Jul 02, 2008 | Creative Labs ZEN SLEEK MP3 Player

2 Answers

My screen went black and wont come on


hit the reset button you need a pin or something to stick in it though

May 22, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Why zen sleek photo won't download music


i have a zen sleek and every time i turn it on it says rebuilding library. It completes this but deletes the last album etc that i put onto it. back down to the last album i put on before it started doign it. So i cant put anymore mousic on becuase it deletes it..Any Help?

Apr 17, 2008 | Creative Labs Zen Sleek Photo MP3 Player

2 Answers

CREATIVE ZEN SLEEK . . . HARDWARE PROBLEM


"Hard-disk Problem"... I'd just like to confirm once more that smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I didn't try smacking it till I checked out the threads above so thanks everyone I'm a happy man again!! :)

Feb 22, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Zen frozen on one screen even after I've restarted it.


hard drive sounds bad. has it been dropped?
try to do a cleanup
  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 04, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Firmware


I think I found it for you: http://uk.europe.creative.com/support/downloads/welcome.asp?nRegionFK=&nCountryFK=&nLanguageFK=&action=next&MainCategory=213&SubCategory=214&Product_ID=14259&Product_Name=Zen+Sleek+Photo&x=24&y=7

Mar 28, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Zen sleek frozen after trying to delete songs


Why does technology make you work for what you already paid good money for? Have you tried going into Recovery Mode? You do this by holding down the Play/Pause button while triggering the Reset button. Once there, you have four options. Try selecting Disk Cleanup and then Reboot. You might need to re-Sync a few things but it's worth a shot. Good luck.

Dec 16, 2006 | Creative Labs ZEN SLEEK MP3 Player

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