Question about HP PSC 1210 All-In-One InkJet Printer

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When I put an original on the glass to copy, copies come out blank but cartridge has not run out

There is plenty on ink in my ink cartridges, but when I put a document on the glass to copy, the copy runs through as if it's printing, but it comes out blank. This is not an ink cartridge problem, though. The cartridge is relatively new and there has been no fading. The final copy to print properly was fine in every way. This involves using the printer without a pc, which I do all the time, but suddenly it's printing blanks.

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  • 181 Answers

Sounds like the issue is with the scanner bulb. May not be moving across or warming up to full capacity and therefore it is not taking an accurate picture.

Make sure the scanner is plugged in directly to the wall and not into a surge protector or a power strip. Do you have the same issue when scanning?

If it happens when you scan and it is plugged into the wall and you are in warranty you will need to replace the unit. If OOW then you should call and see if you can repair or upgrade the unit at a discounted price. If you want to speak to someone in English tell them you want mac support - they are in Canada.

Posted on Aug 07, 2008

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Posted on Jan 02, 2017

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When I run anything through the rollers I get a black line down my copy/scan. How do I fix this? I have cleaned the rollers and it didn't fix my problem.


only thing I know is when my copier/printer was doing this it was from refilled ink cartridges. if you are using refilled try replacing with new ones.

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I have a hp officejet pro 8500a and it has started leaving a black line on all copies when the original is fed thru the ADF. What is causing this??


Hi, Change first black color print head cartridge just open cover then replace black print head cartridge.close cover wait for ink cartridge reinitialize if ready print test again.if same print having black line all copy needs to replace also black ink cartridge.



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Hi,i have Xerox Pe220,i am not able to copy as paper comes out blank but i can print from computer,i have replaced new cartridge but same result and put back the old cartridge,PLEASE HELP!!


Iffi,

Are you making copies on the glass or ADF? If you are getting blank copies using both the glass and ADF than your CIS(scanner) unit is bad.

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Mar 22, 2011 | Xerox WorkCentre PE220

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The ink cartridge in my Canon MultiPASS F50 ran out. I replaced the cartridge correctly, but now when I try to copy a document using either the laser copier or the fax part of the machine, the papers come...


Hi,
...I try to copy a document using either the laser copier or the fax part of the machine...

These isnt laser copier, you probably refer to scaner assy... but never mind.. lets solve your problem!

First, new inks are reffiled or original?
Remove inks and look for small hole, ussually on top of crg. and blow in it verry hard.After that from crg. must start to drop ink. Put the ink back in and try to copy/print something.Also run head cleaning for few times.

If now it works that could mean two things:
1) the ink was for long time on warehouse, and nozzles are clodged.
2) your purge unit is faulty and it cant drain ink from crg.Replace purge unit, wich isnt cheap solution.
Or,... buy new LASER Canon multifunctional copier that uses TONER.


Hope that helped!

Aug 09, 2010 | Canon Office Equipment & Supplies

1 Answer

Blank copies


see the cartridge do is good installed.
Remove the cartridge and putt it again.
If the problem do not go away please try with other cartridge.
Or if the printer is ink-jet printer and you have not used it for some time than the ink can be stuck

Jul 16, 2009 | Office Equipment & Supplies

1 Answer

Hp F4180 No copy to Plain paper


If you just replaced the ink cartridges, make sure you've removed the plastic tabs that cover where the ink shoots out. If they are old cartridges, make sure that the nozles haven't dried up. Remove the cartridges and dab a cloth (one you don't mind staining) where the ink shoots out, if all the colours show up, it's clear. If you notice very little colour, or none at all, try dampening the cloth and wiping down the cartridges to promote inkflow through the nozles. Hope this helps.

May 30, 2009 | HP Deskjet F4180 All-in-One InkJet Printer

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Hp printer won't copy


the ink inside of the cartridges is gelled.

Feb 06, 2009 | HP Office Equipment & Supplies

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HP Laser Jet 2840 Printer


If it's scan and copy only and not when you send a job from the computer your solution is easy to remedy. Try going into the menu located on the printer to info menu. Scroll down to conguration page and click the check button. When the printer prints, if the line is not on the page you simply have ink or white-out on the scan glass for the ADF (auto doc feeder).

To clean the ADF glass, lift the top lid to expose the glass. There are two peices, 1 large full size and one strip peice. If your getting the line when using the auto feeder (without lifting top) pay close attention to the strip of glass. When a document is auto-fed it moves the original past the strip of glass. A dot (pen mark or white-out) will appear as a line on your final copy.

Clean well with windex or similar glass cleaner. PUT THE CLEANER ON THE RAG THEN THE RAG TO THE GLASS. Don't spray the glass as it's easy to get it into cracks where to don't want it to fall on an electronic part or board below the glass edges. While you at it, clean all the glass.

Test by making a copy of a "BLANK" sheet of paper with one small line to give you postion clues. First by putting it on the glass. Clean everywhere on the large glass that shows a mark on the page (except the one you purposely put there). The mark will help you locate where to clean. (example - 1" below and 2" over from your intentional mark) It also helps you identify top of page from bottom.

Once that is done do the same thing using the original in the ADF. Simply measure in from the edge of the page on the copy and find the corresponding spot on the small strip of glass.

IF YOU SHOULD BE GETTING THE LINE IN ALL FUNCTIONS, PRINT, COPY MANUALLY, AND COPY WITH ADF. Check the toner cartridge, most likely black for damage on the cartidge drum. The cartridge drum can be quickly viewed by flipping the shutter open (the part with the HP logo and part number printed on it). If there is a line, replace the cartridge.

Hope that helps you. If so hit it with a FIXYA!

Thanks,

Aug 30, 2008 | HP LaserJet 2840 Printer

1 Answer

Image classD661 blank copy


If you just changed the toner cartridge, you probably forgot to remove the metal foil seal, from the side of the new toner cartridge.

Dec 07, 2007 | Canon imageCLASS D661 Digital Printer

1 Answer

Streaks on paper


Nisha... If you haven't done so already, you need to run a few copies off the glass as opposed to through the feeder to determine "where" your problem is. Do the copies of your originals placed on the glass have the same line/streak defects as the ones made run through the feeder? IF NOT, then you probably have some sort of dirt or contamination on the FAR RIGHT side of the glass (ink, white-out, dirt, etc), and the machine is reading that as part of the image and printing it as a line. When running copies through the feeder, the scanner moves to the far right and parks there. Then the feeder moves the original over the scanner on the right side of the glass (the scanner stays still). So if you find the lines evident when using the feeder, but not there when copying off the glass, you need to clean the glass on the far right. IF YES (lines/streaks through the feeder AND off the glass), then your problem is most likely internal of the machine (bad drum in the L50 cartridge, dirty optical scanner, worn fuser rollers, etc) and I hate to say it, but will probably require a service call to rectify it. Sometimes you can actually take the L50 cartridge out immediately after running a few copies, and while holding it up, manually open the spring-loaded drum shutter on the under-side of the cartridge to expose the drum and visually inspect it to see if the line defects on your copies are evident on the drum itself. If so, you will most likely need to simply replace your cartridge and hopefully save a service call. If you can't really tell if the streaks are on the drum itself, then you're back to probably needing a service call. NOTE: DO NOT TOUCH, WIPE, CLEAN, OR OTHERWISE CONTAMINATE THE DRUM WHILE YOU ARE DOING THIS, and do not leave the unit exposed to light for longer than a minute or so, because if the problem isn't evident/obvious with the drum cartridge, you don't want to risk damaging/contaminating it and thereby causing one. Please let me know if any of this was helpful. Thanks.

Oct 03, 2007 | Office Equipment & Supplies

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