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Hi, go to control panel,device manager,check there that your laptop dont have problem with it(check any yellow or red icon around the camera name)double click there make sure you see this message: (your device is working properly)if you have this message so go get some web cam software or chat program to use it,if have error on that screen go to hp website type your model number in the search bar and download the software driver for your web cam from hp website or use windows update to update your driver software,windows need driver to identify your hardware and can use it,u can use update the driver software in the device manager,right click on the web cam device(Imaging devices) and choose update driver software,if u dont have software issues may be u have hardware problem, kind regards
Unless your camera is USB ready you may need to buy a video capture USB unit to make both unit compatable to you to download your shoots. You still need your sotware program as final cut basic or ? compatible with your mac.
Hi there, what is the operating system running in your computer? If runnig XP there is no need to load any driver since it will use the built in driver of XP. you may download the driver from this link: http://www.topshareware.com/crypto-download-35802.htm
to download the Camera Diagnostic Tool and run it to check out your camera and/or problem.
Be sure the camera is plugged into the USB port before running the program.
As you run the program, write down the info about the camera so you will know what model and who manufactured the camera you have attached so you can get the proper software drivers for it. Hope this helps. Bud