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I have a JVM1603BJ03 space saver micro wave. The turn table cracked in two, the plastic support device to turn the glass table has desenigrated into several small pieces. It appears the micro wave is providing too much power and over cooking .

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Do you cook a lot of popcorn?

Do you place your food items in the center of the turntable as opposed to placing them off-center?

Both can cause repeated heating of the same spot on the turntable, which can stress it and allow it to crack.

You can buy replacement parts here.

I suggest that when you cook popcorn, place a paper plate or two upside-down under the bag and always place your food items off-center on the turntable tray.

Once you have the new parts, I would suggest at least a quick heat test. That is to heat one cup of water on high and it should boil in about 2 to 2-1/2 minutes.

If you would like to perform a more standard heat test, please see my Ask Mr. Microwave page.

If your magnetron is indeed running too hot, then it is probably dying. Sometimes - like a star - they can burn hotter right before they die.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 06, 2008

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Be sure and rate me for this solution

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