Sounds like a cleaning issue.
Drivers for your printer can be downloaded from here:
http://www.mimaki.co.jp/english/download/uc_index.php
Manuals available here:
http://www.mimaki.co.jp/english/download/manual/#jv33
You may want to review page 158 of the PDF of your Operation Manual with respect to Troubleshooting when Image quality is poor. This document points to a number of sections with respect to specific cleaning requirements.
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