I have been trying to use a PUK code on my SPV c500 but although I am able to enter the number itself I cannot press done afterwards, it is greyed out by the look of it. I have found some other people on other forums with the same problem but they had not found a solution. Please help!
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You may try default phone and security code to remove restrictions. ur defalt phones codes is 12345 or 00000 u can use it Default 4 Digit user code: 1234 or 0000 Default 6 Digit Security code: 123456 or 000000
if not solved tell me your IMIE number
type *#06# on your phone to get IMIE number
Still Not Solved
Please type *#7780# to reset to factory settings.
NOTE:Restoring will delete all your datas.
When you give this code it will prompt for security code.Default security code is 12345.If you changed it please enter that code.
The puk code is sim card spesific it comes with the sim card when you get it or you can get it by calling your phone service provider of the sim card to get the puk code.
if you have entered the puk code wrong too many times you will make the sim card useless and you will have to contact your phone service provider for a new sim card, it will probably cost.
Do a Hard Reset by holding down and holding down both left and right soft keys when turning on phone, til you see the Reset screen. All apps and data you put on phone since new will be lost, but original mfg software will reinstall itself.