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Re: Blue Screen on Phillips GoGear 6mb
To reset it, remove and reinsert the batteries.
Unfortunately, this GoGear did not come with a recovery method. You cango to www.usasupport.philips.com and enter in your model #. Go to"software & drivers" section. see if it has a download fordevice/firmware manager - but I believe this is the one SA model thatdid not have one. Click on the "Repair" tab if you are able to load thesoftware.
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I have a phillips go gear 8 MGB.numbers on inside of mp3 is 4901v3.68 and sstm12 080929 . I have tried reset & charging it but nothing will make it turn on. I spent alot of money on this thing for it to work a short period of time.What can I do???????????
1. On you computer, ensure that Philips Device Manager is running. 2. Turn your mp3 player on (it should freeze at the Loading or GoGear Screen). 3. Plug in the mp3 player to your USB/Charger cable (ensure it is connected to the USB port on your computer), and then perform a soft reset (Power switch down and Volume up button simultaneously). 4. Let go of the other buttons as soon as the player resets. Hold the Volume down button until the player comes on. The player will be recognized by Philips Device Manager and will report a problem (and will allow you to repair it). Windows will also recognize it as a Mass Storage Device.
Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up.
Repair the GoGear - warning: this will delete all files from your player.
1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new -Tha Mp3 Doctor
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU&session=20080621082708_220.127.116.11&grp=PORTABLE_ENTERTAINMENT_GR&ctn=HDD065/05&mid=Link_Software&hlt=Link_Software this link fixwd the same problem for me after i lost my disc