Question about Microsoft Xbox 360 Console

1 Answer

My XBox Jumped!

Hey my Xbox took a leap off of the table yesterday.... yikes.. not good.
Anyways, it did hit the floor pretty hard (about a 3 foot drop).
However, it is not showing any red lights. It sounds a looks fine but my TV is not recognizing the signal. Do you think that I a) damaged the whole thing, b) damaged the cable from Xbox to TV or c) damaged the power supply or D) ALL OF THE ABOVE... please help!

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 55 Answers

I would try a new AV cable
If this does not work the jolt (especially if the console was hot or on) may have knocked the gpu loose
Several fixes have been reported to work. If this is the cause you may get sound
You may have damaged the port on the back of the console where the av cable plugs in.
If the power supply lights up green and the console starts normally (green lights revolve in a circle) then it is not a power supply issue.
If you are getting 4 flashing red lights the console is not recognizing the av cable and it should be tested (this can be caused by a bad cable, or a problem with the connection from the graphics processor)
Try unplugging everything and plugging the whole thing back in minus the av cable. If you get the the 4 red lights with the cable unplugged then the console is fine and the problem is either the cable or the GPU.
If the console is still under warranty (not sure dropping it won't void any warranty it may have had, depends on how bad the cosmetic damage is) try simply heating the console (since I repair these units I don't normally recommend this, but to preserve warranty it is best to try fixes that accomplish that) using the towel trick (again please do not misinterpret me saying that as my endorsement of the towel trick, but it can cause the gpu to reconnect in some cases.
If you are not afraid of opening the console take a look inside to see if any of the heat synchs moved particularly the short one under the DVD drive.
You can try doing the xclamp replacement mod as outlined on several other websites just do a search for it and you'll find it, but you have to be precise and patient.
Best of luck

Posted on Jul 04, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I took my Xbox 360 apart to clean it when I put it back together everything works good but wireless controllers won't sync but wired controllers work anyone run into this problem

Hey Chad! I'm thinking it can't reaaaally be a coincidence that after you took apart your Xbox to clean it up that your wireless controllers stopped working. For that reason, I'm assuming that perhaps you may have accidentally disrupted one of the connections between the wireless syncing device inside the Xbox and its motherboard so that it doesn't function properly. My recommendation to you is to open your Xbox back up, now that you've voided the warranty already, and try to look around and see if there are any visible breaks in the connection between the syncing device (you can see where it's located just by looking at the front facing panel of the Xbox) and the cords or connectors that come out of it. Good luck to you, I hope it works out!

Aug 19, 2014 | Microsoft Xbox 360 Console

2 Answers

I just purchased an xbox kinnects bundle. I was doing the set up and it asked if I wanted to update so I said yes. Then the xbox turned off and will not turn back on. Please help!

Yikes...I would check to see if the power plug did not come off the xbox, then check the outlet to see if it's working, I would then remove the xbox kinnects bundle, then turn the xbox to see if its working.Then start allover. Good Luck!!

Jan 22, 2011 | Microsoft Xbox 360 Console

1 Answer

My hard drive has turned into a memery unit with my transfer cable and i dont know how to change it back to a hard drive any ideas please

Did you unplug the transfer cable and plug back in the hard drive to the Xbox? might have to restart Xbox afterwards. anyways the hard drive is a memory unit.

Jan 20, 2011 | Microsoft Xbox 360 Hard Drive (120GB)

1 Answer

My box keeps on rebuting every time i put this game in what should i do. also the red light flashes

If you get red light around your xbox power button the you have red ring of death. This is when your Xbox has overheated. While im not all that famlier with Xbox I have read there is a 6 cent fix (cause you use 6 pennies) You would have to read up because as I sid before not great with Xbox. I'm sure microsoft would do it to but hey if you good with tools 6 cents sounds pretty cheap.
Im sorry for your loss
Good Luck and Happy Gaming-Koscoe

Oct 15, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox 360s isn't working

In very rare instances I believe that the dvd drive of your xbox 360 might have been disconnected.In this case,it dispays an "open tray" message.For this you will have to open your 360 but please take it to the dealer if you are still protected by warranty.Good luck.Thanks for reading.

Jun 18, 2009 | Microsoft Xbox 360 Console

2 Answers

Everytime i turn my xbox, 3 red lights come up on the xbox ring, no video, no sound just the lights i was wondering if u know what to do

Yeah, well these is called "The Ring Of Death", which is pretty stupid, keeping in mind it isn't really a ring.
Anyways, out a towel over xbox 360 and leave it for 30 mins, then turn console off, then on

Jan 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 wireless

There should have been an instruction manual that came with your wireless adapter. But anyways, you may be connected to a password protected router and need to put in the password via the dashboard. I'm pretty sure you would goto network settings and then select the network you'd want to connect to.

Dec 29, 2008 | Microsoft Xbox 360 Console

1 Answer

Upgrade required

Hey u need 2 download it off of live! if u dont have live take your hard drive 2 som1 who does and get them 2 do it 4 u. Thats wat i did.

Hope i helped!!!!

Nov 25, 2008 | Microsoft Xbox 360 Console

8 Answers

Flashing red and green light in xbox

You have a major failure on the motherboard. If it was your hard drive the system will boot up, but freeze on the main screen and you will hear clicking coming out of the hard drive. Red and Green flashing lights means there is a problem on the motherboard. Sometimes you can fix the problem by reflashing the Bios on the main motherboard.

Nov 11, 2007 | Microsoft Xbox Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

32 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides