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I cannot access my e-mail from this computer. I know I need to have the hughes accept my mail. My e-mail address is nelkarmiller@hughes.net Thank you.

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First, try logging on to your email from another working computer of your friend's/family etc.
If it doesnt work, then you have a problem with your email, the password probably.
If it does work, then try and get a different web-browser such as Mozilla Firefox/Microsoft Internet Explorer or Opera.
It should work fine, and also try to enable cookies on your browser.
To enable cookies on Internet Explorer:

  1. Click on the Tools-menu in Internet Explorer
  2. Click on the Internet Options item in the menu - a new window opens
  3. Click on the Security tab near the top of the window. (See first image below)
  4. Click on the Custom Level... button near the bottom of the window (See first image below)
  5. Scroll down to Cookies in the new dialog, and set both "Allow cookies that are stored on your computer" and "Allow per-session cookies to Enable. (Second image below).
  6. Save changes by clicking Ok in each dialog and go to one of the configuration pages again

Posted on Jul 04, 2008

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Posted on Jan 02, 2017

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  • If you are referring to the one and only Hugh Ferguson his e-mail is hughferguson@hotmail.com
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I have had this problem for months, works when it wants to. Customer support pretty much told me if I can access their webmail system then everything is working correctly. I have tried to explain that they aren't the same settings but apparently they dont understand that.

I have tried setting up email again and sometimes that works. Though today all I get is my password isn't correct even though nothing has changed since it worked yesterday

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