Question about Creative Labs Zen Touch MP3 Player

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Keeps Freezing I have the Creative Labs ZEN and it keeps freezing on me. I keep hitting the reset button, and that causes it to unfreeze, then it rebuilds the library. When I go to listen to music again, it will let for a minute or so and then it freezes. Please help Rick

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1 Answer

My creative zen mp3 player keeps freezing or stops playing when listening to it


hey my mp3 touch keeps frezzin in it keeps skippin songs wat do i do to fix it
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Mar 11, 2009 | Creative Labs Zen Touch MP3 Player

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You Can Download Free MP3 From Youtube By This Site : video2mp3.net
If you didn't found Your Favorite Music In Youtube Try These Sites : Beemp3.com or 4shared.com

Nov 04, 2008 | Creative Labs ZEN V Plus MP3 Player

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Freezing up


grr someone better come up with a solution soon mines the same !just let the battery die

Jul 15, 2008 | Creative Labs ZEN V Plus MP3 Player

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Freezing up


Firmware upgrade from company website

May 25, 2008 | Creative Labs Zen Touch MP3 Player

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Creative zen sleek


I have this problem also. Can you format the drive and try again?

Mar 19, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update


good luck
please mark the post with a fixya


Feb 17, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Keeps on freezing


Dear sweetShea

you must upgrade ur zen for once to prevent it from freezing. If firmware is unstable freezing occurs. Hoping a good rating from u...!!!

Thankyou

Feb 15, 2008 | Creative Labs Zen V MP3 Player

1 Answer

Freezing


Using the instructions below try Cleanup first, if that doesn't work... (if you have a backup of all your music on your computer), try the format option


This is from Creative's website:
Zen V Plus and Zen V
  1. Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.

It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.
Message Edited by Jason-CL on 09-11-2006 12:02 PM

Forum Administrator
Creative Labs

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Jan 06, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

It Freezes Before It Goes To The Menu


This is important; because, if you cannot get into Recovery Mode, then this is a sure sign of a bricked player. You could try a forced hard reset by going in and disconnecting the battery, but chances are, the player is bricked.
try updating the firmware.

Oct 28, 2006 | Creative Labs ZEN SLEEK MP3 Player

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