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I have an HP PSC 2510 that has a permanent hourglass busy symbol showing. When turned off and on there is a grinding noise from the scanner transport mechanism which ceases after about 1 minute but the hourglass remains. Can anyone help please?

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  • robbwain Jul 07, 2008

    I understood that the mechanism was not "home" and the reset did nothing. Service is not an option when printers are so cheap.

    Having bought a replacement and little "impact" technology solved the problem!

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Looks like a faulty gear mechanism in your scanner. It is not able to return to the home position. You could try a hard reset: Unplug from power source and PC, wait about 5 minutes and try again. If the issue recurs, then you will need to take it in for servicing..

Posted on Jul 04, 2008

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