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I am guessing that you had bought a broken unit then and either the graphics chip or the PP chip is not working and needs to be replaced. You can always get the system fixed.
There is no fuser oil in this machine. Using the display and menu buttons, perform a FULL calibration up to three times and test for improvement. Not sure why upgrading firmware would interfere with scanner operation...it should not, and that would be my next recommendation. Good Luck!
If you connect calculator to computer using Ti connect device explorer you might be able to see what files are on the calculator. I don't know if you downloaded from the web but, 3rd party programs and shells tent to miss up the calculator. This would able you to delete out possible problems which could be re installed later.
When you say it is pale.... Do you mean you can not read it? There is a display adjustment on the control pannel. If you have adjusted it to the max, you most likely have a blown back light Lamp.
I FOUND THAT IFI I START WITH CHOOSING THE COLOR AND THEN THE FONTS THE PRINTING IS STRONG COLOR. IF I CHOSE THE LETTERING AND THE SIZE FIRST, THEN THE PRINTED WORK IS UNSATISFACTORY BECAUSE IT IS TOO PALE TO READ.
Theres no color option on this set as far as the manual says. It sounds like the Video driver comming out of the microprocessor is bad, so the micro will need to be replace. This is not a user replaceable part so please seek a pro to repair this for you. Sorry i couldnt assist you more with this. Good Luck
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