a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure that Ready or Sleep is displayed in the LCD panel. Select Change Toner X (The letters C, M, Y, or K appear in place of X, indicating the colors Cyan, Magenta, Yellow, and Black.) in the Reset Menu on the control panel.While the cartridge X you selected above moves to the cartridge replacement position, Please Wait appears on the LCD panel.Replace Toner X appears in the LCD panel when the cartridge to be replaced reaches the cartridge replacement position.Then Open Cover A.Push up the right lever to unlock the toner cartridge. Then remove the toner cartridge from the printer.
Well if the margins are not the issue, then I would change it.
But before that, try taking a cotton swab, and cleaning the "k toner", the bottom part where the ink comes out. This way before investing more money into your printer, this 'k toner' might just needed a bit of cleaning.
On the LCD display choose the 'Reset Menu' Then within that menu keep going through the options till you get to 'Change Toner M' (if it is Magenta). Once you select the appropriate 'Change Toner' it will rotate to offer the correct toner.
Epson C1100's show toner low for a long time before it actually needs replacing (usually have another 500 - 1000 copies left). This is to give you time to order a new one. When it is completely empty you will get a message saying replace K toner and the cartridge will be moved into the front position ready to remove it. If you really must replace it before it is empty let me know and I will try to explain how to do it, although it is quite involved.
Please take a moment to rate this solution. Thanks.
Yes this one is a pain. On the LCD display choose the 'Reset Menu' Then within that menu keep going through the (many) options till you get to 'Change Toner M' (if it is Magenta) or 'Change Toner C' (if it is Cyan) etcetera.
Once you select the appropriate 'Change Toner' it will rotate to offer the correct toner. Open up the lid at the front (the word Epson is on it). Reach inside and change the position of the coloured part of the toner cartridge on the right to the Unlock symbol and then ease the cartridge out. It comes out at a slight angle as the part you move to unlock it comes out slightly in front of the other side.
Then put the new toner cartridge in and turn the coloured part to the locked symbol and close up.
The same process will allow you to move any of the toners in and out.