Question about Brother HL-2040 Laser Printer

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Windows cannot recnognize my HP laserjet 1020 printer

A week ago, everything was OK, the only thing I did was to change my usb printer cable with a longer one, and the windows can not recognize it ... also maybe I changed the port, which I was using before.

Now I reinstall my drivers ... - nothing.
I added a new printer with the windows wizard ... - nothing.

the message I receive, when I turn ON my printer is "USB Device Not Recognized"

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  • sandy2u1 Jul 08, 2008

    xp will not recognize my hp printer either...i had it installed and working at one time...then problems occured and i had to reboot my system. Now windows will not let me install the drivers or recognize the printer

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  • 8 Answers

It's best to put it back in the same port some times XP is just goofy like that. Did you uninstall the printer completely? Are you sure that the USB cable you have works? You can check what port the printer is on by doing the following
Start>Settings>Printers and Faxes Right Click the Brother Printer and select Properties. At the top you have different tabs. Select the third tab labeled Ports.

Posted on Jul 22, 2008

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