Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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It is HOT between the freezer and refrigerator

Just the panel between the refrigerator and freezer is very HOT, what is the problem?

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This is just an electric heater to help prevent sweating . Don't worry about it.

Posted on Jul 04, 2008

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Open the freezer door and push the light switch in, is the freezer fan running?

One possible problem is refrigerant leak. Pull the freezer back panel off and check evaporator coils for a partial frost pattern.

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Hi,Most likely the drain in the freezer is clogged up and frozen. Every time when your fridge automatically defrosting defrosted water dripping inside the fresh food compartment. You have to remove the back panel in the freezer and using a hair dryer defrost the drain which is located under the evaporator coil. Then put very hot water through the drain until it goes free.
Yes, you need to remove the back panel inside the freezer, It should have screws that come out then it should pull off and out.

On your model, the defrost drain hole/line is located inside of the freezer behind that back access panel, just remove that back panel, remove your freezer floor panel FIRST(Has 2 screws in front), that simply pulls out, then you will see the drain hole under the evaporator coil. It may be iced up, you will have to clear all of the ice and run hot water down the drain hole.

Once the back panel screws are removed that panel should just pull off, pull hard. Make sure your refrigerator is unplugged first.

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1 Answer

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Hi: Its just a coincidence you noticed it then. It is usually hot. It's the reverse side of the refrigerant (the hot side.) If you lived in a humid area the fridge would sweat. Water would run down between the doors. I live in a dry climate so no worries. Older fridges used an electric heating element to keep them dry. They also had an energy saver switch to turn it off. As Whirlpool uses the hot side of the refrigerant they don't use additional power to run the heater. Actually the heater is called a mullion heater. Nothing is wrong with your fridge. I'll look over my shoulder for angry retailers. Hope this helps, Jeff.

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2 Answers

Area around freezer door is very hot to the touch. ice maker works, but after awhile the ice will melt. freezer is freezing.


HI, That area being hot is a sign the refigerator is not cooling properly. We need to pin point the cooling problem.
First, are you noticing any frost build up inside the rear freezer panel?
Are the fans and the compressor running?
Please let me know so I can assist you through this.

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1 Answer

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Usually is not a fire danger however there is a problem that needs attention. I would recommend that you call a qualified service man for this one as soon as possible.

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1 Answer

Panel between fridge and freezer hot on Kenmore fridge


It is normal for that panel to get warm while the fridge is running. There is a hot gas tube from the compressor running through it to prevent frost built up. If it's feeling a little too hot try cleaning the coils under the fridge. This will allow the gasses to cool a little more efficiently thus allowing the fridge to cool quicker.

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