Question about Samsung SCX 4521F All-In-One Laser Printer

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Can't print from PC when a phone is in use on same line

Can't print from PC's when a telephone is in use that share the same line as the Samsung SCX-4521F.. after hanging up the phone printing starts again.. The printer is also shared on P2P network computer via USB cable..
Why would printing stop when phone-line is in use? Can't see it being a driver or any printer/fax setting.. any ideas

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Ur phone line has to have 50 volts and a phone # to print to.

Posted on Sep 18, 2014

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Hi i think its some short circit to ur fax boart to or telephone line. beter u check ur telephone line and fax modem card.

Posted on Sep 01, 2008

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Every time I print or receive a fax, it kicks me off of the internet.? PLEASE HELP!! Thank you :)


Try it:1..Telephone line straight away to system modem line in socket.. from modem line out socket to printer line in socket(marked as box symbol)dont insert tele phone line in phone symbol socket.. 2..Telephone line straight away to printer line in socket.. from extension socket(marked as phone symbol) to system modem line in socket...Note:dont split telephone line like branch.. Describe this issue with telephone operator because of both fax & internet will work in digital signals, result conflict may happen..

Jan 31, 2012 | HP Laserjet CM2320nf All-In-One Color...

1 Answer

When I try to send a fax on my lexmark x4650 it has error no dial tone?


If you are getting "no dial tone" as an error on your fax machine, it means that you have the telephone cord plugged into the wrong port on it.

Turn the printer around so that you can see the back of it. If you look closely, there should be three ports to choose from in which you connect a telephone cord. Sometimes they put a little white plastic piece in the ports to keep them clean during shipping ect. If this is the case, go ahead and remove them now.


If you look closely at each port , you might notice that they have text or pictures right above or below them to tell you which one to use. let me explain; if you have one telephone line and wish to use it for both fax and voice calls - you will need more than one port. That's why they mark them.

One of the ports should say "line" or have a picture with a funny little symbol on it. This is the port that you would use if you want to fax someone using your printer. You plug your phone cord into this port on your printer.

One of the ports should say "phone" or have a picture of a telephone by it. This port is used when you want to share a single phone line with both your fax machine and telephone used for making voice calls. To split your line between both fax and phone, you plug your phone cord from the wall into the port marked "line" and take a second phone cord and plug it into the port on your printer marked "phone" and the other end of that line goes into your telephone (voice line).

The last port should say "line 2" or similar and usually has no picture next to it. This is an additonal port to share with a second phone line.

To correct your problem of "no dial tone", plug your phone cord into the socket on the wall and put the other end into the port on the printer that says "line". Now lets test the connection.

Put a piece of paper into your printer, press the fax button and dial any phone number using 1 and then the area code followed by the phone number and press 'start" or "ok" to begin the fax. If you have chosen the right port to connect your telephone cord, you will hear a dial tone first, and then dialing of the numbers you chose. If you cannot hear a dial tone before your numbers begin, then you have not chosen the right port. If this is the case, remove the phone cord from the port you have chosen and try another until you do hear the dial tone.

NOTE:

Do not try to go from your phone jack into your telephone and then use a second port on your telephone to connect a second phone cord that is plugged into your printer/fax. A second phone port on your telephone is most likely for a second phone line to use for voice calls. The majority of phones for residential use do not have a built in splitter that works like a fax/printer does. If you try to use a second port on your phone to split to your fax machine, it usually will not work. Follow the instructions as listed above to re-route your line and correct the problem.

MAGIC JACK USERS:

While magic jack is great for making free long distance calls, it is not suggested for use with a fax machine. if your trying to use your magic jack phone line to fax it usually does not work.

Jul 16, 2011 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Office Equipment & Supplies

1 Answer

CANON PIXMA MP 780 WILL NOT PRINT FAX. ALL INK CART. HAVE BEEN CHANGED. HELP!


Do you have a dedicated telephone line or is it a shared line with answering machine or telephone? Were you able to receive and print faxes at one time or have you never been able to print a fax? Are there any error messages or error lights?

If you are not getting error codes it sounds like a basic set-up and configuration problem. Make sure the telephone line is connected properly

See here. Also suggest referring to pages 35 and 43 of the Quick Start Guide

You may also want to check to see if you have the most current driver for your operating system. drivers and software are available here.

Without much more detail simply can't provide more specific assistance.

Jan 15, 2011 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

I am recieving a comm.error when faxingit also shows memory full when the page prints


Hi

You usually get a Comm error due to poor performance of your phone line. Check for any visible issues with the phone line. Check whether the jack is plugged in properly and the wire is not cut.

If you are sharing the phone line then check that any other devices are not interferrring in device's performance. Disconnect any other equipment on the telephone line, i.e. answering machine, modem, extra telephones, switching devices, adapters, etc. Make sure the telephone line is connected directly from the jack (socket) on the Brother machine labeled "Line" to the telephone wall jack (socket).

There may be a problem with the way the Brother machine is connected or you may have a bad telephone line. Try resending again. If the transmission is successful, the problem was created by the connection of the Brother machine and the other devices on the line. Reconnect the other pieces of equipment one at a time to see which is causing the problem. If the error continues to appear on the report, try connecting the Brother machine to a different telephone line or have the line checked by the telephone company.

Daniel Scott

Jun 26, 2010 | Brother MFC-8460N All-In-One Printer

1 Answer

My brother mfc-490cw I can't send or recieve faxes.


According to the User's Manual for the Brother MFC-490CW:
  • Poor Line Connection indicates an issue with your telephone line (Page 136). If you are sharing the fax line with any splitters or computers, try connecting the MFC-490CW directly to the phone jack and send a fax. If you are still getting a Poor Line Connection error message, call the telephone company and have a repair technician check your telephone line.

  • Out of Memory error message means the machine's memory is full (Page 138).

    Try pressing Stop/Exit and wait until all current operations finish and try again.

    Try clearing the data in memory. To gain extra memory space. turn off Memory Receive (See Page 48).

    Try printing the faxes that are in memory (See Page 49).

  • System Busy error message wasn't in the manual, but I suspect it means there's a current operation in progress and the machine needs time to finish before moving on to another job. Just wait for the current job to finish, then try again.

May 05, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

I've been trying to send fax for a couple days now. The fax is connecting, then it never connects and a sheet prints show Error 388. I've tried plugging fax into new jack and all, but it still doesn't...


This error shows that there is too much noise / interference on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Check that the phone cord is plugged in correctly on the printer and in to the telephone Jack. Also check that the phone cord is not damaged in any way. If you have other devices sharing the phone line on the premises or sharing the phone socket than disconnect them to see if this allows the fax to be sent successfully. This could also be a general problem with the phone / fax line outside of your premises and could even be at the receiving end. Try faxing a message to someone else. Then retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Oct 09, 2009 | HP Officejet 6500 Wireless All-in-One...

2 Answers

How do you set up fax phone on the HP officejet 6215


hi you really have a very good choice of printers is one of the best printers from hp
inorder to set fax on ur printer you should first be sure what type of telephone line you are using
there are 2 type of line 1 dedicated -> that is directly attached for fax and has no other telephone or TAM connected if you have this line you can directly attach the phone line on the printer line 1
the other type of line is shared that means you use the same line for phone and fax in this the connection should be as :- telephone line from wall jack to the printer line 1 then from printer ext port to telephone answering machine (if any ) then from answering machine to telephone (if u have a dsl line that means u use phone and internet from the telephone line then there will be 2 lines comming out of the splitter 1 to router and other to telephone here follow the shared line connection mentioned above using the line that goes to the telephone )
now power on the printer and press the setup button (menu) now navigate to basic fax set up press ok and then go to rings to answer it should be 4 rings now go back and go to advance fax setting and then to distintive ring (DRP) select all rings and press ok now run fax test if it passes then ur fax is set up try sending fax now hope this will help you

Jul 22, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Will not fax


It is a default message when you are calling from the same phone as your fax machine.
If yourAll-In-One is sharing a phone line with your telephone, modem, or another device, and if any of the other devices is using the line, you will see the "Phone off hook" message on the All-In-One front panel. You can still print, copy, and scan with the All-In-One when you see this message, but you cannot send or receive faxes. To clear the message, check each device to make sure that it is no longer using the line.

Apr 13, 2008 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Sharing srp350 network printer on win98 to winxp


You are correct with the conflict, although, it's a difference in drivers, i think what has happened is when you share a printer with xp, it installs the driver from the pc with the driver and printer attached, and as it is attached to a win98 pc, the full functions are probably unavailable,unlike an xp local driver.

Mar 06, 2007 | Samsung SRP 350 Thermal Printer

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