Question about Samsung RB2155 Bottom Freezer Refrigerator

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Bottom Freezer It seems that 8 degrees F. is as warm as this freezer goes. ice cream is as hard as bullet. Any help would be great. instuctions not much help. dalemorris1959@yahoo.com

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This is the way it is supposed to work. Modern refregerators are designed to keep the freezer temp between 0 - 10 degrees. As long as it is not freezing food in the refrigerator compartment all is well. On most units the only real cooling control is in the refregerator. This is the one the cycles the compressor. The freezer control usually only controls the amount of cold air allowed into the fridge. All cooling coils are usually in the freezer. it just pushes cold air into the fridge

Posted on Jul 04, 2008

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Posted on Jan 02, 2017

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Sounds like both are about 8 degrees over optimum, if your thermometer is accurate. Can your freezer keep ice cream hard?

Usually, one control affects the temps of both chambers, and the other affects the balance between them. Your balance seems ok, so if you're unable to set it to run longer/colder overall, and your ice cream is not firm/hard, this could indicate a more serious problem. Airflow is important, so you should avoid loading in such a manner that restricts airflow within either side, and verify that fans run when door switches are actuated.

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Hi. My fridge is about a month old. Although we have the freezer set at 8 degrees (the warmest it will set to), the freezer is extremely cold. Ice cream becomes rock hard (we can't even cut it with a...


This is not an adjustment issue, this is a malfunction issue. If you have a thermometer that you can place in the freezer, as opposed to any temperature readings from the freezer itself, your temps would normally be around 0 degrees F. At the warmest freezer settings, you should be around 10 degrees, which would make your ice cream very scoopable. I would contact the store you purchased it at or Samsung for a refrigerator repair service as soon as possible before they tell you its no longer covered under warranty.

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If you have ice build up behind the panel inside the freezer, you most likely have a bad defrost heater. You can remove the back inside panel of the freezer. Take a hair dryer and defrost the ice. When the ice is gone you can inspect the heaters. If they are not fixed it will continue to happen. When the coils ice over, first the freezer will get warmer. The first complaint is that the ice maker stops working. Then the ice cream starts melting (Due to the sugar in ice cream, it has to be around 0 degrees to stay froze solid). Then the fresh food section starts warming due to the fans not being able to force air into the fresh food section.
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My ice cream won't stay frozen in my freezer.


Hi: Meat and other frozen foods will be rock solid at 32degrees. Ice cream will be soft it needs 0degrees to be hard. It sounds like your freezer is above 0 degrees. You tried the adjustments. Make sure the coils on the bottom are clean. They will warm a ref if they are dirty. A coil brush from the hardware store or a air compressor (plan on dusting the house when done. Just vaccuuming the front isn't enough. That's an older model but one of the controls affects both the freezer and fresh food. When it's running turn one down; if it turns off the compressor it affects both. The other control is just an air balance, to direct how much air gets to each compartment. I hope this helps, Jeff

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Bottom freezer not keeping ice cream frozen


Check out freezer temp - should be around zero degrees. Fact that ice maker is still working would indicate that the temps are at least about 10 degrees. If the door seals are tight and the self defrosting mechanism is working properly, the unit may be low on refrigerant. I had similar situation where stuff was frozen but my ice cream was mushy even though unit was running 24 hours a day.

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the frost on the back wall of the freezer is the clue to the problem. it is not defrosting as it should.
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ice cream is always the last to freeze and a temp of minus -10 degrees is usually required to get it to get hard. if you put the ice cream in the door it will be especially tough to freeze. a good thermometor is a good investment as you can observe the temps. usually ten degrees or 20 degrees is what they run. yes they do cycle on and off as long as they hold temps thats good. the outside of the freezer gets warm because the hot compressed refrigerant is spread through piping near its surface giving up its heat of compression . setting the stat to max will freeze the ice cream eventually but utility bill suffers . good luck

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How is the other products in the freezer. Some ice cream doesn't get too hard and it is because of the ingridients. I can't remember now, think it is the sugar content. If your ice cubes are solid you should be ok.

Sgt 48

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