Printing after being on same phone line as printer/fax
My brother called me and wanted me to do research on my computer, but unfortunately I used the only phone nearby which I suspect was on the same line as the brother mfc-3240c printer and fax machine. It said Telephone on the lcd display and I tried to print his article but now it just says, "Unable to clean, see troubleshooting and routine maintenance chapter in User's Guide." I have the brother Quick Setup Guide, but not the other User's Guide. How do I reset it back to normal? The other people said powering down and back up again doesn't work. Please help!!
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Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external answering machine on the same line as the Brother machine.
*Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ring Master, Ident-a-Ring, Ident-a-Call, Data Ident-A-Call, Teen Ring, SimpleBiz Fax & Alternate Number Ringing and BT Call Sign.
Setting the Receive Mode
Press the up or down arrow key to select Initial Setup.
Press the up or down arrow key to select Receive Mode.
Press the up or down arrow key to select Manual.
Receiving Faxes in Manual Mode
Lift the handset of a telephone that is on the same line as your Brother machine.
When you hear the sending machine's fax tones (short beeps that occur at regular intervals), do one of the following:
If the telephone you answered is near your Brother machine or connected to its EXT jack(socket), press Black(Mono) Start or Color(Colour) Start.
If the telephone you answered is not connected to or near your Brother machine, press *51 (*91 for New Zealand) on its dial pad.
Your Brother machine will produce receiving tones.
Replace the telephone handset. Your Brother machine will begin to receive the fax.
< Easy Receive (Fax Detect) >
The Easy Receive (Fax Detect) feature allows you to receive faxes in Manual Mode by simply lifting the handset of a telephone that is on the same line as the Brother machine. Your Brother machine will automatically generate fax receiving tones, at which point you can replace the telephone handset and wait for your fax to be received and printed.
Your Brother machine's Easy Receive (Fax Detect) feature is turned ON by default. To adjust your Brother machine's Easy Receive (Fax Detect) setting, please follow these steps:
Press the up or down arrow key to select Fax.
Press the up or down arrow key to select Setup Receive.
Press the up or down arrow key to select Easy Receive or Fax Detect.
Press the up or down arrow key to select On, Semi or Off.
*In some brother machines, Semi may not be in the options.
If you choose Semi, your Brother machine will only answer an incoming fax if you answer using its handset or by pressing the Hook, Hook/Hold, Hold, Speaker Phone or Tel/R key on its control panel.
Here are a couple of points to keep in mind:
If Easy Receive (Fax Detect) is ON, but your Brother machine doesn't automatically answer the incoming fax when you lift the extension telephone's handset, press *51 (*91 for New Zealand).
If you send faxes from a computer that is on the same telephone line as the Brother machine and the Brother machine intercepts the calls, turn Easy Receive (Fax Detect) OFF.
Please post your feedback and Vote if the problem resolved as per your satisfaction.
If you're just trying to receive a fax over the phone line, the computer and software are irrelevant. For testing purposes, I would unplug the USB and network. Make sure the phone line is plugged into the jack marked LINE, not EXT, which for an extension phone or answering machine. If it's not sharing a line with regular phones, it should be in FAX mode to answer all calls automatically. You can do some testing without another fax. Call it from another phone line - even a cell phone. It should answer after a few rings (how many is programmed in the menus of the fax) and annoy you with that high squeal in your ear. If it does that much, you need another fax to call it to learn more. Are you on a regular, old-fashioned phone line? If you have one of those digital package deals with TV, Internet, and phone, you may not have the high voltages necessary to signal a fax. In that case call your cable company and tell them your woes. They should be able to provide the adapter you need.
Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.
Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
For use with a dedicated fax line.
Every call is answered as a fax.
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.