Kodak EASYSHARE 5100 All-In-One Printer Logo
Posted on Dec 21, 2010
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Hello, i am having a problem with the black ink to print ever since i changed the cartridge.thougght it was th catridge so i bought another one. i have had only a few pages to to print then it disappears after half the page. help i am ver frustrated. thank you

1 Answer

JDTec

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  • Kodak Master 4,338 Answers
  • Posted on Dec 21, 2010
JDTec
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You need a new printhead, contact Kodak:

United States Telephone Support hello, i am having a - spacer.gif spacer.gif All-in-One Printer Phone Support

Live phone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight Eastern time, 7 days a week.
The expected wait time for phone support is 15 minutes.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe





I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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I replaced a new black ink catridge, the black is

For that problem kindly try doing the ff:
  • Re-seat the inks both color and black then try printing
  • Re-seat the Printhead of the printer then print again
  • Try changing the print quality to best then try printing
  • if problem still persist call 1800 421 6699 and the technical rep will replace the printhead

Hope this will help

Thanks
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Problem with printing page

In this case what i would request u to do is.......
Take out both the catridges from the Printer.........
Take 2 Paper Towels one should be wet with Luke warm water and the other one should be dry...........
Take the Colour catridge first turn it upside down and u will see a small copper plate on the catridge from where the ink comes out.......
Place the wet paper towel using ur thumb on the Copper plate and press it a lit bit for 10 Seconds......
Now remove it and see whether u see any ink on the paper towel..........
U should see some ink on it now place the dry paper towel on the ink catridge in the same way........
Now do the same procedure again..........
Do the same procedure twice on the Black Catridge.................
Now take the dry paper towel and turn the direction of the cartridge so that u can see a Copper plate on it with small boxes just clean that copper plate with the Dry Paper Towel..........
Know insert both the catridges inside the Printer the Colour Catridge should go in the right side and the black on the left........
Unplug the Power Supply from the printer.......
Replug in the Power Supply......
Try to Print it will work fine..........
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