You need a new printhead, contact Kodak: If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays! Thanks, Joe
United States Telephone Support
All-in-One Printer Phone Support
Live phone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight Eastern time, 7 days a week.
The expected wait time for phone support is 15 minutes.
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
The 100/100XL cartridges are not licensed to be refilled. You can, however, refill the 100A or 100XLA cartridges available on the Lexmark website at http://www.lexmark.com. You should be aware that a refilled cartridge will not be able to report its ink level, and you might not get the print quality you expect from ink that is specially formulated by Lexmark to pass through microscopic nozzles at extremely high temperatures.
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