Question about KitchenAid 24 in. KUDI01ILBS Stainless Steel Built-in Dishwasher

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Upper rack dishes dirty

Water is not getting to the dishes in the upper rack.

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  • bailey4266 Jul 17, 2008

    yes, it is filling with water, but the top rack sprayer is not working, only the bottom sprayer

  • Anonymous Sep 22, 2008

    same prob

  • Anonymous Feb 12, 2009

    I have the same problem. The upper dishes seem to end up dirtier than they started.

  • Anonymous Mar 15, 2014

    bottom rack worse than top rack

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  • 161 Answers

Is it filling with enough water. Look or if you don't know how much water is supposed to be there , Just add a gallon of hot water to the machine after it fills. If this solves the problem check the filter in the fill valve or replace the valve.

Posted on Jul 05, 2008

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1 Answer

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1 Answer

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Make sure you get water to the dishwasher. Check to see if the water shut-off valve (located under the sink) is open. If you get water to the dishwasher, but there is still no water inside during the fill cycle, the problem might be with a faulty water valve (located at the bottom of the dishwasher, behind the kick panel, on either side), in which case replace the water valve.

If there is not enough water, the dishes would not get cleaned. This could be caused by a partially closed water shut-off valve (located under the sink), or a faulty dishwasher water valve (located at the bottom of the dishwasher, behind the kick panel, on either side).

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Can you remove the upper spray arm (is yours under the upper rack?)-mine unscrews and then you have to wiggle it off. Run faucet water into the arm; sometimes little bits of crud get stuck in the holes that spray the water out, and this prevents a complete rinse. I just had to clear these holes myself due to same problem (I might have a different machine, though). You can do the same for the lower arm.

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I had this problem twice with my Bosch and both times required different fixes but they both worked. 1. I got this one out of the manual. Make SURE that you push the upper rack totally back. There is a connection back there that fits into a fitting on the back of the rack and pushes the water through the upper arm. 2. I had taken off the extra rack that attaches to the back of the lower rack. Then I put it back on wrong. It should not have the prongs appearing behind the rack. Both of these situations caused cloudy/dirty dishes. Also, because of the lack of water, it clogged up the filters. Remove the filters and clean them well. Then make sure you have neither of these issues going on. My dishwasher returned to great washing.

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2 Answers

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brittgee, there has been a number of service flashes on this model. One that has to do with the upper spray arm assy. Complaint is poor washability; gritty glasses, food redeposited on glasses, especially in the corners. They redesigned the upper spray arm to improve water spray to all corners of the upper rack. The new part number is 8269022. They also redesigned the third level spinner for more consistant rotation and better washability. This was also under a service flash. Part number.8193768. Other reasons for poor wash would be; low water temperature, rinse aid disp. not working, loading etc. Catriver...post back.

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