Question about Dell Dimension 2400 PC Desktop

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My Pictures has suddenly slowed to a crawl.

Hi there,

I have a Dell Dimension 2400 with an Intel(R) Pentium(R) 4 CPU 2.20 GHz, 2.00 GB RAM, running Windows XP with Service Pack 2. As the subject states, My Pictures has suddenly slowed to a crawl. When I'm in a folder and click on the "Back" button to move to another folder, it takes about 20 to 30 seconds before I get back to the main page. I've defragmented, done disc cleanups, and have performed all kinds of virus, adware and malware scans, but no improvement. I'm wondering if I've just got too many images in My Pictures and if it's time for a second hard drive to store them on. If so, would you recommend an internal or external hard drive, and which specific units would you recommend?

My Pictures contains 5.83 GB of data (6,436 files, 366 folders) but my hard drive still has 60% free space, so I don't know what to think. I recently had another 1 GB memory module installed but didn't notice the difference in performance I expected. I'm wondering if it's actually working and if my computer is working with only 1 GB of RAM instead of 2 GB. Is there some way I check? (Note: The problem with My Pictures came well after the installation of this additional memory module, so it may have nothing to do with it. I just don't know.)

Any help you can offer would be greatly appreciated. Thanks!

Posted by on

  • Prism Jul 04, 2008

    Thanks for your help. I used the softpedia.com link you listed above but could not seem to use the free 30-day trial Disk Checker download. I uncompressed the file and found 3 files filled with "multiple viruses" and "Trojan.Generic.307094" according to my Bit Defender program. Fortunately, I was protected from these intruders, but I still couldn't seem to get the download to actually do anything. Maybe it's my error -- I just don't know. Anyway, thanks for your advice on checking the memory modules and the motherboard. I've never messed around inside my tower before and am hesitant to start now, but I will definitely update my backup files and will call a repair shop early next week. Thanks again.

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  • Dell Master
  • 1,314 Answers

1. The amount of pictures on your hard drive will not cause the slow ups that you are describing.
2. You can check your memory by removing one module and see if it helps. If it doesn't, check the other module by itself. I don't think it is though because if it were, you would be receiving some errors or some sort of random restart.
3. Look at your motherboard, specifically at the capacitors. Check to see if any of the capacitors have "popped", that is, are any of them rounded on top? They should all be flat. If just one has popped, it is your motherboard.
4. Also, run a scan of your hard disk. Your hard disk itself could be developing read errors and it's taking awhile for it to read the data. IMPORTANT: I would make it a point to make sure you have a backup of all your pictures asap because if this is the problem, it could crash at any time, possibly losing all your data.

Hope these tips help. Please don't forget to rate as fixya. Thanks.

Posted on Jul 04, 2008

  • Kevin Shafer
    Kevin Shafer Jul 04, 2008

    Oooops....I forgot to leave the link for a drive checking program.

    http://www.softpedia.com/get/System/Hard...


  • Kevin Shafer
    Kevin Shafer Jul 04, 2008

    Sorry your download didn't go....I just downloaded it using the first mirror. Got 2 txt files and the setup program. Ran the setup program and installed it just fine. Ran virus check on the file itself using eset nod32, and it came back clean. So I would recommend redownloading it again and seeing what happens. here's the direct download link:

    http://www.rssoftlab.com/dskchkr32.zip



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