Mine did the same thing. the contol pannel is bad. sears.com has a replacment pannel. here is the parts number.
5765M433−60
if the door is locked then try the unlock metod. it also will lock the screen from working. press and hold both cancel-cook&hold buttons at the same time for 3 seconds. if it works your in luck. if not it will cost 190.00 for a new pannel. cheers.
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