Question about HP OfficeJet V40xi InkJet Printer

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Scanner portion My father screwed around with printer software...and scanner portion of HP V40xi not working...only prints and copies and faxes... Windows XP

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The easiest thing to do is a system restore; it will restore all of your computers settings to a point before the software was changed. Go to start, programs, accessories, system tools, system restore.

Folow the onscreen prompts and select a day prior to the day the scanner stopped working. It will reboot, then restore. Then your computer should be just like it was.

Posted on Jul 03, 2008

  • Kevin Shafer
    Kevin Shafer Jul 05, 2008

    Could you take a moment to rate this as fixya? Thanks.



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Posted on Jan 02, 2017


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Odds are that you have a bad toner cartridge; especially common when using remanufactured cartridges. (Staples, Corporate Express, etc.) Replace your cartridge with an OEM HP cartridge and you should be OK.

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If its connected to the computer and you are tring to scan it there you might have to see if there are any updates to the driver software or you might just be missing the one for the scanner part of it.

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Oficejet v40xi only prints partial documents then "disconnects"

XP the virus magnet where anything can happen bad, and DOES !
why run 15year old OS.? why not upgrade.?
The Lenovo stinkpad. (was IBM)
why not move the printer to another PC, ? to prove printers bad
is that hard?
even plugged in to any LAPTOP, say with W10

v40xi , as old as 2003, is yours that old?
was even run on old windows 98 back when.
but has HP support up to windows 8.1
try printer on win7 win 8.
is the way to do this, using the correct driver. from

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I have an hp v40xi. I recently changed my home number and can't remember how to replace my old phone number with the new, in order to get my fax to work.

The FAX header information can be changed using the HP software or the front panel on the printer. Instructions can be found here on the HP website.

Changing your phone number should not affect the fax operation. Are you sure that was all that was changed?

Jan 07, 2009 | HP OfficeJet V40xi InkJet Printer

1 Answer

Printer will only print, not copy fax or scan

It is possiblethat the all in one solution software you used in XP doesn't work with Vista, after some update or other. You did the right thing by uninstalling and reinstalling. Make sure you have the correct driver from the HP site..

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C6180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

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Receive fax on the fax system as well as your PC

If you change the number of rings on the fax machine to more than on your PC, your PC should receive the fax first and accomplish your goal.

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Download and install full software and driver package for your machine from brothers web site, it sounds like you have installed the print drivers but not the scanning software.

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