Question about HP OfficeJet V40xi InkJet Printer

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Scanner portion My father screwed around with printer software...and scanner portion of HP V40xi not working...only prints and copies and faxes... Windows XP

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  • HP Master
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The easiest thing to do is a system restore; it will restore all of your computers settings to a point before the software was changed. Go to start, programs, accessories, system tools, system restore.

Folow the onscreen prompts and select a day prior to the day the scanner stopped working. It will reboot, then restore. Then your computer should be just like it was.

Posted on Jul 03, 2008

  • Kevin Shafer
    Kevin Shafer Jul 05, 2008

    Could you take a moment to rate this as fixya? Thanks.

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Posted on Jan 02, 2017

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Changing your phone number should not affect the fax operation. Are you sure that was all that was changed?

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1 Answer

Printer will only print, not copy fax or scan


Hi,
It is possiblethat the all in one solution software you used in XP doesn't work with Vista, after some update or other. You did the right thing by uninstalling and reinstalling. Make sure you have the correct driver from the HP site..

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C6180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

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Download and install full software and driver package for your machine from brothers web site, it sounds like you have installed the print drivers but not the scanning software.

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