Please restart your computer in safe mode
Procedure:
Restart your computer
Keep tapping the F8 Key once you see the Acer logo, until you get to windows Windows advanced boot options, in this screen. In the menu use your up and down arrow keys to navigate to Safe mode and then later repeat the above steps for choosing safe mode with networking and highlight it and hit enter.
Check in safe mode and safe mode with networking if your computer is freezing, if your computer does not then the issue is with any new software that you must have installed. Troubleshooting later branches out based on the windows version you use.
Could be an issue wth the OS. Take a data backup and do an OS reinstallation. or you can do a complete system recovery by the recovery manager in the notebook.
Start>All Programs>Acer>Acer Erecovery Management
Allow the program to run. Select the option 'Restore'. Click on 'Completely Restore to Factory Defaults". then click on start or ok and let it restore.
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