Question about Fujitsu M4097D IPC Path-Through Flatbed Scanner

2 Answers

Scanner out of paper

Hi, When I attempt to scan, I receive error message 'Scanner out of paper". Can you please tell me how to correct this?

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  • boermre Jul 16, 2008

    Thank you for your response. Vendor was called to troubleshoot and provided the same information. The paper sensor appears to be the issue. The cost to replace with new sensor was high considering the age of the scanner. So we are replacing with new scanner.

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  • 14 Answers

Well, I think you have got the price for the whole sensor unit.

It is possible to use the much cheaper sensors from a Fujitsu M3093. If only one or two sensor arms are broken a technician can exchange this arms very easy. Normally you need a sensor unit Part No. PA03951-0154 for round about $ 630.

But you can also insert the sensor arm from these part:
PA98201-0179 Sensor M3093DE/DG (EX/GX)
or
cost about $ 25 per sensor !

Isn't this a good thing to save a lot of money?







Posted on Jul 22, 2008

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  • 8 Answers

Please check if all paper sensor arms are present and not blocked.
Sometimes on of then will be missing or broken.
The center sensor just below the separation pad is the paper end sensor. If this sensor don't work, the scanner do not stop feeding.
It means you scan on sheet, the scanner eject it and then the feed motor do not stop because the paper end sensor don't record a paper end.
Another case may be a driver error. In case you are using XP and installed a new service pack please check your SCSI driver versions (ASPI32 and so on) and TWAIN resp. ISIS driver and update them.

Posted on Jul 15, 2008

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Does the message shows after few pages scanning or is there any panel error message like J-1 on scanner start up?

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Does the message shows after few pages scanning or is there any panel error message like J-1 on scanner start up?

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If the error occurs after few pages scanning, then you may have to check the Pick Roller, Brake Roller, Pinch Roller and US Sensor FX status. you may have to replace any of the above, if damaged or worn off.

Hope the above info is helpful.

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If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
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  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
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For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
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If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
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Does the scanner displays any error message on the scanner panel? Is there any TWAIN error message?

If paper jam occurs, U1 error will be displayed on the scanner panel and TWAIN driver will display " Paper jam the ADF (Code DS32002)" error message.

This error is detected when one of the followings occurs:

1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner
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2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Scan condition Transported length.

In order to assist you with your scanner issue, Please provide the issue details with error message.

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