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Pixma mp520 canon printer, brand new, when i turn it on it says an error has occured, turn off printer and turn on again, same thing happens every time, error code 5010

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  • Anonymous Oct 23, 2008

    Im also having exactly the same problem its brand new from box but it just keeps saying error unplug and then plug back in. Very frustrating!

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  • Contributor
  • 49 Answers

Take it back for exchange

Posted on Jul 04, 2008

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My Canon MP520 has a 6A80 error and now the printer head is also stuck on the far right side.


6A80 error is an APP position error caused by the APP motor during the purging operation as the printer starts up. Canon states that one of three components is likely to have failed, the sheet feed unit, purge unit or logic board. All of these will be almost impossible to get as a spare part. The only thing worth trying is an EEPROM reset that can be done using the service manual. Get a copy here: http://www.tradebit.com/filedetail.php/4981053-canon-pixma-mp520-printer-service-manual

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Canon MP520 error message 6A80 - Have tried switching on and off at wall no help. Judy


6A80 error is an APP position error caused by the APP motor during the purging operation as the printer starts up. Canon states that one of three components is likely to have failed, the sheet feed unit, purge unit or logic board. All of these will be almost impossible to get as a spare part. The only thing worth trying is an EEPROM reset that can be done using the service manual. Get a copy here: http://www.tradebit.com/filedetail.php/4981053-canon-pixma-mp520-printer-service-manual

May 31, 2010 | Canon MF8180C Color Laser MFC Printer

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Error reading GA80 appears on screen for canon printer PRIXMA MP5


Hello Leslie,

Here is a link to the MP520 Support Page:

Canon MP520

Manuals and guides are available on the Drivers & Downloads tab.

Thaks for using Fixya.

Sep 01, 2009 | Canon Office Equipment & Supplies

3 Answers

Canon MP520 Error 6A80 has occurred -


Hi @ all,

i got the same problem. I did some google search and found the tip below:

  1. Start with printer off
  2. Press and hold resume Button (triangle in the circle) and click “Power” button. green led should be on
  3. While holding the Power button, release the Resume Button.
  4. Without releasing the Power Button, click “Resume” button for two times and release Both Buttons.
  5. Click “Resume” for four times then soon click “Power” button, to confirm the selected action (reset counter absorber).
  6. Turn off the printer and turn on again
But doing this another menue appeared and i pressed okay and swithched the printer off. I did 3 times and finally the error disappeared. Now i am really happy because my printer is still working. Hope it will help you to fix your problems with this error.

Nov 03, 2008 | Canon MP520 All-In-One InkJet Photo...

1 Answer

Canon carepak extended service plan for pixma mp520


if you live in the uk i can offer you a few contacts who will give you a price who will cover but it might be worth once it breaks just to buy a new one because then you will have a years new warrenty on the product. MP520 is not really worth extended service plan to be honest.

Hope this is ok

Oct 15, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Message error 6A80. Comes up with "printer error has ocurred. please turn off printer then back on again. if problem persists see manual" manual has nothing in it.


6A80 error is an APP position error caused by the APP motor during the purging operation as the printer starts up. Canon states that one of three components is likely to have failed, the sheet feed unit, purge unit or logic board. All of these will be almost impossible to get as a spare part. The only thing worth trying is an EEPROM reset that can be done using the service manual. Get a copy here: http://www.tradebit.com/filedetail.php/4981053-canon-pixma-mp520-printer-service-manual

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2 Answers

I have a Canon Pixma MP520 and the little screen is blank where it normally shows printer, scanner, copy etc etc it was working and now its not


try turning it off and on again. the printer sometimes will power on but if the LCD still doesnt appear it could be shot already.

Jun 13, 2008 | Canon Office Equipment & Supplies

1 Answer

Error cannon pixma mp520


Turned it on, off many times as instructions suggest,
etc no dice. Reinstalled software, did everything including giving it a few taps.I was very seriously ready to buy a new one and trash this one, even checking flyers. I read where so my are having this same problem.
In my anger I started pushing all the buttons randomly and suddenly the green light stayed on.
Voila the crazy thing works fine again. Must have reset the glych somehow ?(I have no idea how)
Give it a try before giving up, who knows!!

Jun 03, 2008 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

Cannon PIXMA MP520 Problem: Error code


I had this problem with the ink carriage jammed at the left hand side of the printer. I operated the lever in a hole on the top left hand side and eased the carriage along to the middle and pushed it back onto it's runners. All OK now.

Apr 12, 2008 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

Brand new PIXMA MP520 just connected up. Having just installed the print head and the ink cartridges, now getting message when turn on the printer. >>> 6A80 Printer error has occurred. Turn...


Hi there,

I opened the printer, and pushed gently on the lever that holds/releases the print head, and this seemed to release whatever was stuck. After this the print head moved freely on turning on the printer/copier.

Mar 05, 2008 | Computers & Internet

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