Question about SanDisk Sansa e200 MP3 Player

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Please help!:'( Hey,I Need To Know How To Delete The "Refresh Database" Thingy Casue Its just there And It Wont Work>.< Can Yew Help?!?!

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jul 06, 2008

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2 Answers

My sansa e260 is displaying REFRESH DATABASE and the process continues so that no action can be performed.only a white light displays on the screen until the battery gets low.and a blue light displays on...


freezing at refresh database means there is a wrongly formatted or corrupt file tht you are attempting to put on your mp3 player. to fix this you simply delete whatever corrupted file it is. i, personally, had to go to settings on the mp3 player and at the bottom of the list is "format", i had to format which deletes all ur songs but fixes freezing problem. u only have to do this if you dont know what song is freezing it. if you do know, then you can go into your mp3 file folder under my computer( removable E:) and delete the song from there or you can delete it from your mp3 player via windows media player. to be ensure tht it never happens again you should just put each song on 1 at a time, disconnecting it after every 1, if it freezes again you know what song it is and you can simply delete it. i know this seems like it would take 4ever, but having to go back through and reformat every sinmgle time this happens would take even longer, so just stick with it. hope this helps

Dec 26, 2009 | SanDisk Sansa e260 MP3 Player

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Im still having problems. My computer just wont read my MP3 (Sansa e260) on it,...


To reset your Mp3 player.1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch.3. To turn the player on, slide the Power switch up then release instantly.
If that does not get your player working again, try and Format to clear any corrupt files that may be present.
You will lose all your music - sorry. Also try: 1. From the Main Menu, in the player -> select Settings -> Format.2. Select Yes.
You can also format using Media Player if you have unfrozen your player.1. ->start Media PlayerIf you have Media Player 10 --- Connect the player to the PC in MTP (See next step to change to MTP mode) .
1. Turn the player OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the player to the PC with the USB cable. once you have done that...
Click on the Sync tab.(be sure your player shows in the pull down menu)Click the pencil icon on the upper right corner of the window.Click OK to start formatting. Now if you have Media Player 11---Click the Sync tab.On the left panel, look for the device. It is usually the last device listed.Right-click on the device and select FormatClick OK to format.

on Mar 12, 2010 | MP3 & Digital Media Players

2 Answers

Refresh database


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Apr 10, 2008 | SanDisk Sansa e270 MP3 Player

6 Answers

Stuck on refresh database


Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Jan 15, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database


refresh db can take up to 2 minutes,  leave several (+/- 5) megabytes of space for the e250 to work in.

Oct 22, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 screen is stuck on refresh database


Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

Aug 04, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh Database Froze!


Hey duse. I managed to fix my problem. Go to this site and folow the instructions. http://www.anythingbutipod.com/forum/showthread.php?t=11233

Jul 24, 2007 | SanDisk Sansa e250 MP3 Player

5 Answers

Continous refresh database


I've got the same problem too. I read this on another website: 'well firstly drain the battery and then connect it to charge it up a bit. once it has been there for 5min or so take it off and then turn it on>settings>USB Mode>MSC once you have done that connect it up and it should work/recognise the player. i don''t know how this thingy happens but this is just how i fixed mine!' I'm gonna try it now on mine, and see if it works. I've just got to wait now... Good luck with yours.

Apr 10, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Freeezing


Hi. The symptoms you described may be due to corruptions in the player's music database (this player maintains an information pool on the music files you download to it). To resolve that, you would need to delete that database and let the player re-create a new one. To delete the corrupted database, let's do this: Step 1: Switch your player to MSC mode Step 2: Browse the player in "Windows Explorer", and look for the folder named "System" and/or "Data". Note: if you can't locate these folders, your Explorer may be configured to "Hide" system files and folders. To change that, please go to "Tools" on the menu list on the Explorer window, then choose "Folder Options". This will display a Window arranged in tabs. Select the "View" tab, find the "Hidden Files and Folders", then choose the "Show Hidden Files and Folders" radio button Step 3: Under the "system" or "data" folder on the Sansa E260, look for this file and delete it: "PP5000.dat" Step 4: Safely remove your Sansa E260. Then power it on. Your player will now either display "Rebuilding Library. Please Wait" or "Finalizing Update". Either way, it would re-build the database and hopefully resolve the error your player is encountering. I hope this helps. I love the Sansa E260!!

Mar 15, 2007 | SanDisk Sansa e260 MP3 Player

6 Answers

Freezing at "refresh database!


I had the same problem once with my NEW one as well. You have to reinstall the firmware then erase all your music if you can't find any corrupt files on it. to get the new firmware, you must dowload it from somewhere (can't remember exactly) and then start your mp3 in recovery mode (turn "hold" on and hold "record button" until recovery mode shows up and asks you to put files on 16 meg removable disk.) the firmware to be exact. once you have the firmware files, put them on that 16 meg removable disc then disconnect mp3 and it will reset. it shouldn't want to refresh database. at that point you should delete all your music and start from scratch. I know it sucks!:(

Jan 27, 2007 | SanDisk Sansa e200 MP3 Player

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