Question about Canon PIXMA MX310 All-In-One Printer

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Faxing I send  fax, hear it ringing, hear it pick up, hear it send and then it says, error tx report incomplete transmission result ng

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  • debpag Jul 05, 2008

    Did canon offer a solution to help send faxes?
    Thanks

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You need to apply Canon's firware update at http://www.canon.com and search for fumx310swin1040en.exe if you have Windows or for an iMac the file is MX310 series Firmware Upgrade Utility Ver. 1.040 (Mac OS X) with a file name of fumx310sosx1040en.dmg

Too bad Canon can't be bothered to email it's registered users to notify them that the machine they sold us was shipped with defective firmware and attach the fix to the message to save us from hunting for the solution.

Posted on Jul 18, 2008

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That is the same problem that I have. I think the settings for the fax have to be reset. I am calling canon to get help.

Posted on Jul 05, 2008

  • rpenczak3 Jul 06, 2008

    That was MY comment. MY helping someone else.

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SOURCE: Canon MP530 - Fax - ERROR TX Report - NG

Hi flyme.. I have the same problem but on an MF5770 all in one MFP. If anyone can solve this then wow.. I've been trying to find a solution for over 18 months now...

Posted on Jul 30, 2009

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