Hello, I can't seem to get the magenta ink cartridge to print. I thought it might just be a bad cartridge so I bought a new 1 and it still won't print. Tried cleaning numerous times but it still refuses to print. Is there a way for me to unclog the printer myself? Really don't want the hassle of bringing it to the service ctr. Been using both original and 3rd party cartridges for all colors with no problems till now.
i have the same problem. help me to rectify that problem if u have got assistance from anybody.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
After two years of no use the ink is most likely dried up and plugging the print head, try this first before you replace the cartridges, soak the print head of all cart's. in hot water for 10 minutes and wipe dry, then try again, if that doesn't work you will need to try need cart's, buy reman ones they are cheap and if the printer is defective you won't be out so much money. I advise you based on my experiences that buying a used printer is risky, a new one is so cheap it is just not worth the risk of getting a DOA used printer. The last printer I bought came with a rebate for the entire price of the printer, and it is a Canon not a no name.
It sounds as though you have a break in the carriage ribbon cable. A new carriage would hopefully cure it but its just possible the logic board has failed and is not sending any signal to the magenta ink tank. Its certainly repairable but you would need to know the costs and the labour charge to see if its worthwhile.
what are you trying to print in black? the best way to test out a black ink is to open word pad and type some thing random and print it and see if that works. if you have a all in one printer u might have 2 inks one color and one black in the printer
I asked the technician at Staples what he thought and he thought it was the ink cartridge. since I was using 3in1 cartridges and it was expensive to buy two; (1) Black with pale magenta and blue plus (2)red blue and yellow,we bought a new printer that uses one colour only cartidges so we can replace one colour at a time and also use a pale blue and pale magenta to get better reproductions. for a little more than double the price we bought an Hp printer Photosmart C7280 on sale with single cartridges. It will pay off, They are a fraction of the cost of 3in1 colours.