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Emerson 1.1 cu. ft. 1,000-watt microwave, timer works but motor will not turn on and plate will not spin

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  • Anonymous Dec 29, 2008

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  • Microwave Ovens Master
  • 8,820 Answers

You can see and hear a YouTube video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the cover off with snips, then use a screw when reassembling it.

You can help locating a servicer or parts by calling 1-800-695-0098.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 04, 2008

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