Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP 6180 printer

When I attempt to print I get a ratchet noise briefly and a message to clear paper jam but can't see any paper! I was attempting to print an envelope!

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  • Anonymous Dec 01, 2008

    Same deal. Checked all the places for papaer and still ge a "Carriage Jam" Message.



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Henryandjane,

Look over on the wheel that will feed the paper mybe there is a tiny piece of paper on it and find the sensor for the paper mybe it is stack-up already

Posted on Jul 06, 2008

Are you getting a message that says "Carriage jam" ? If so, there is a different place to look other than through the back panel. Raise the front cover as tho you were replacing an ink cartridge. Move the printer head (carriage) all the way to the left or to the right, and look for paper jammed over to one side of the carriage.

Posted on Jul 13, 2008

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I have a fairly new HP All In One Printer and finally got it installed today. Upon installation, I attempted to print a document and I keep receiving a message stating cartridge jam. What can I do to...


The ink carriage is likely stuck. If turning it off then back on doesn't clear it it could have paper jam could be causing it to stick. If you see no paper then open the unit and try to move the carriage by hand.

Mar 14, 2011 | HP Printers & Copiers

1 Answer

Reading no paper paper tray is full


Instructions
  1. Check the display for an error message. If the display reads "Clearing paper from printer," the engine has detected a jam and is attempting to eject the jammed pages automatically. These pages will often be blank.
  2. Check the display for "Performing PRINT/STOP TEST" or "Performing SERVICE TEST." Either of these messages indicates that the printer is going through a test procedure that may eject blank pages.
  3. Reduce the amount of paper in the input tray if the printer is feeding multiple blank sheets at a time. The printer will pull extra pages through if the input tray is overfilled.
  4. Replace the paper in the input tray with the correct size if needed. If the 4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
  5. Replace the ink cartridges if certain colors are blank on the page. Replace the black cartridge if printing a black text document that is coming out blank. The printer may attempt to print even if the ink level is low or empty, but will unable to print anything on the page, causing it to come out blank.
  6. Remove the sealing tape from newly installed cartridges. The tape covers the print heads and should be removed before installing the cartridges. If the tape is left on, it will prevent ink from getting on the pages as they print.
  7. Press the "Check mark" button on the control panel to enter the printer menu. Run a diagnostic so the printer can attempt to determine the cause of the blank pages printing. Press the up or down arrow to select "Diagnostics." Press the "Check mark" button. Press the "Down" arrow to highlight "PQ Troubleshooting." Press the "Check mark" button. The printer runs a diagnostic and returns to a ready state when done.

Jan 08, 2011 | HP LaserJet 4600 Printer

1 Answer

Completely paper jam


To clear the paper jam, please turn off the printer and it will attempt to clear the jam by itself. You might see an error code on the printer too which will help you identify the issue.
To remove the paper jam manually, turn off the printer and then remove the paper tray.
Check for paper that is trapped in the same. Also try to access other printer areas where paper travels in the course of printing.
You could remove the toner or ink cartridge go gain access to hidden areas in the printer.
Ty to roll the gears and rotate the paper feed mechanism to free up the jam.
If you locate a piece of paper hold it with both hands and attempt to get as large a grip as possible, then slowly pull.
The objective is to not to cause a tear in the paper and pull it out in one smooth motion.
Put the toner and paper tray back in it's place.
Switch on the printer and check by printing a test page.
This should resolve the issue.

Sep 06, 2010 | HP Photosmart C3180 All-In-One InkJet...

3 Answers

MY HP PRINTER SAYS I HAVE A PAPER JAM BUT I CANT FIND ANY PAPER JAMMED. WHEN I TRY TO PRINT ITMAKES A NOISE LIKE WOODPECKER PECKING ON A TREE. HOW CAN I GET IT TO WORK AGAIN


Hello,

Disconnect the power cord from the back of the printer before you begin. With the power disconnected, you will protect yourself from being shocked. This is an important step when you are fixing any type of electronic device.

Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.

Look for paper through the opened back panel. Remove any paper you find jammed.

Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.

Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.

Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.

Close the front access panel. Make sure that it latches back into place.

Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

Take care.

Jun 07, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Paper jam - can't clear error message


Hello Nj,

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Here are few instructions on how to clear the paper jam on your printer.


How to Clear a Paper Jam on an HP Inkjet Printer 1. Disconnect the power cord from the back of the printer before you begin. With the power disconnected, you will protect yourself from being shocked. This is an important step when you are fixing any type of electronic device.
2. Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.
3. Look for paper through the opened back panel. Remove any paper you find jammed.
4. Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.
5. Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.
6. Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.
7. Close the front access panel. Make sure that it latches back into place.
8. Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

Hope this helps.

Aug 08, 2009 | HP Printers & Copiers

1 Answer

I am receiving an error message on my HP Officejet 6110 printer screen that prevents the printer from functioning. The message is "Open door. Clear carriage jam and then press enter." I've tried opening...


yes, that is a carriage jam and not paper, the grinding is from the clean station that gets blocked with dried ink and cant move. you need to open the printer and clean the ink off of the clean station so it can clean properly and not cause a carriage jam.

Jun 29, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Paper is jamming when I print something


Were you able to remove all of the original jammed business cards? where the leading edge of the "Fanfold" prints occurs, you will probably find something blocking the paper path. HP printers usually have a limit on the paper weight that the printer can handle when doing duplex (2 sided) printing. Check this against the weight of the cards you are printing.

Apr 18, 2009 | HP Color LaserJet 2600n Printer

2 Answers

Epson R320 "General Error" message - unable to clear


If you are getting a 'carriage jam' error as soon as you turn on your Epson printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Fix 'Carriage Jam' : Open Door, clear carriage jam,
and then press OK to continue' error message
Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.
http://www.fixya.com/support/t5192341-epson_photo_1400_paper_feed_ink

Feb 22, 2009 | Epson Stylus Photo R320 InkJet Printer

3 Answers

Paper Jam


hi y'all -

you share a frustrating problem... error message but no apparent error (jam)! it's one that's common to many models of printers and the result of many different causes.

I've seen it when I've printed on cheaper paper, or different (lower) grades with odd surface finishes. the sensors get dirty, or the printer/computer 'thinks' there's paper stuck where none exists. I've opened/closed paper trays 2-3 times and rolled feed rollers around multiple times, then closed printer paper drawers only to have the 3rd time of doing the exact same steps be the time it cleared the error message.

there are often very tiny pieces of paper stuck in weird places in the paper path in printers, too. if you did have a jam before the message started, is every little scrap of the page accounted for? there are also hard to get to places to find paper scraps in larger printers, but I'm going to assume you're all talking about home printers.

here are a few general HP support links you may find helpful for future paper jam messages for this model of printer.

this link is for general info for this model:
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&product=304535&lc=en&jumpid=reg_R1002_USEN

this link is for general support for this model:
http://h10025.www1.hp.com/ewfrf/wc/solveCategory?lc=en&dlc=en&cc=us&product=304535

here's a link addressing paper jams in general:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud09189&lc=en&dlc=en&cc=us&rule=26353&product=304535

and here's one on cleaning your printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00016484&lc=en&dlc=en&cc=us&product=304535

hope this helps a little bit for future refs. remember that using good paper helps print quality and lessens printing problems. also, when you take a stuck page out of a printer, doing so gently will help ensure little scraps of paper do not tear off paper edges and get stuck in weird spots. it some times helps to gently, manually, roll the feed rollers a full turn around in the printer, too. patience pays! -JW50




Sep 02, 2008 | HP DeskJet 3650 InkJet Printer

1 Answer

Paper Jammed Message


try turning you printer off and unpluging it from Electrecity.
after that cancell all the printing jobs at your computer.
and last do a double check on the printer to make sure that there are no more paper left-overs into the printer.

try turning the printer on (after pluging to Electricity) and see what happen.

Mar 21, 2008 | Canon PIXMA MP170 All-In-One InkJet...

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