Question about Brother DCP 130C All-In-One InkJet Printer

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Not printing my computer recently sustained a paper jam, and after removing the paper jam, it now displays a message entitled "print unable 30 or 50", and after that it says "see troubleshooting and routine maitnence chapter in users guide", and i have tried this and no solution is in this chapter, can you please help me soon??? I have ink in my printer. but it doesn't print. it always shows the message INK NEAR EMPTY. how can i rectify that problem?

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My printer doesnt work, what do i need to do so that i can use my printer again,pls kindly give me the information, it always said that go to the maintenance and routine maintenance chapter. i have no any idea on that device, pls!!! thanks!!!

Posted on Jul 26, 2008

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The message Unable to Print (followed by a two character code) will appear on the display for one of the following reasons:

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The most common cause of the issue is dirt on the encoder strip. Clean the encoder strip by doing the following:



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NOTE: The images shown below are from the representative product. The customer's model may look different from the picture.

1. Locate a lint free cloth such as a T-shirt, DRY eye glass cleaner cloth, DRY monitor cloth or wash cloth.

DO NOT USE ANY TYPE OF PAPER PRODUCTS (EX: paper towel, tissue paper, napkin, filter, news paper etc.) This will help ensure the dirt is removed from the encoder strip.

CHECK FOR FOREIGN OBJECTS & PAPER JAMS

2. After thoroughly cleaning the encoder strip, look inside the machine and in the two corners for jammed paper or foreign objects and remove them if any are found. Pieces of paper may be jammed under the print head.

If the print head is locked to the right side of the machine, press and hold the STOP/EXIT key for 5 seconds. This will cause the print head to move automatically to the middle of the machine and allow you to look for debris in the right corner.

3. Leave the scanner OPEN and turn the machine around so you are looking at the back of the machine.

4. Open the Jam Clear Cover and look inside the machine for paper. Remove any jammed paper that appears; then close the Jam Clear Cover and turn the machine back around to the front.

5. Gently close the scanner cover and verify the error message cleared from the display.

If you cleaned the encoder strip ONCE and the message continues to appear on the display, clean the encoder strip again. It is common to clean the encoder strip multiple times to resolve the issue.

If you cleaned the encoder strip at least TWICE and the message continues to appear on the display, unplug the machine from the power outlet for 2 seconds and plug it back in to cycle the power.

TEST THE MACHINE

NOTE: After a paper jam has been cleared, the Brother machine may complete a 2 minute cleaning cycle to remove paper dust from the nozzles before printing.


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