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Broadband Speed Using an Orange Live Box, download speed 130kbps! BT Engineers checked their end & it registered 5.1Mb. Tried using Wireless & wired PC's with same result! Reset Box loads of times, phoned Orange loads of times. What's doing it?

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  • forge2000 Jul 05, 2008

    I've changed the wire to the Live Box & I've changed the Filter. The Live Box has also been replaced!

  • forge2000 Jul 05, 2008

    Cable to Live Box, Live Box itself & the Line Filter, have all been changed.

  • forge2000 Jul 08, 2008

    BT checked the line here & it showed 5.1 mb. Thus state the fault is not theirs.

  • pugdog05 May 11, 2010

    Oange gave up on the Livebox & sent me a Siemans Router instead. This initially was giving 3.7Mbps but has now reverted to 130Kbps! I'm using a cable connection & Windows vista Ultimate. The ping shows. Bytes=32. Time+38ms. TTL254. When using a wireless connection on another PC. the figures are similar.

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Ask your service provider for bottleneck in the fiber optic cable or change the cable I assume that your s a leakage or blockage issue with the line to the router.

Posted on Jul 04, 2008

  • Matson Kurian
    Matson Kurian Jul 07, 2008

    Please ask your service provider to change your uplink cable not your internal cables



    I hope your problem is arised from the service cable from the exchange or central hub to your home or office. Most uplink cables are fiber optics and if the connection are not firmly done there will be strength lossage from leakages or short because light rays are tavelling through it - symptom you will get everything but in a low manner according to the distance it will get more weaker.



    The ILEC or the exchange port is opened for your uplink and downlink at 5.1mbps but at your end its coming so weak. Ask your service provider to change the channel or lline to a new one also they can trace out the short or leak with cable testing devices



    Thanks Hothawk

  • Matson Kurian
    Matson Kurian Jul 08, 2008

    Thanks for your follow up can you please tell me about your network/ethernet structure, Are you using usb cable for connecting to the router



    please clarify me that what type of computers and there configuration also kindly let me know how many users are using your connection.



    Important thing you have to do - start->run type cmd enter then on the prompt type ping space your router ip address and enter post the reply result info bytes , time and TTL values



    Are you using wireless or wired connection If you are using wireless any powerful resource such as cordless phone or signal jammers around your wireless range even microwave can distrub or decrease the wireless signals



    Thanks and waiting for your comments,

    Hothawk

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1 Answer

Broadband going slow after 30mins


sounds like your livebox is the cause of your problem , have a word with orange or whoever supplied it .

Sep 25, 2012 | Computers & Internet

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Check your broadband speed and report it as a Slow/Not Spot


I have a maximum download (connection) speed of 3.5MB at my exchange which is a Local Loop Unbundling or LLU from which I live about 5km as the crow files.

My expected maximum will be only 70% of this at about 2.5MB due to signal to noise ratio loss on the BT line, dont bother trying to change your MTU or any TCP tweak settings you will probably cause more problems with the speed becoming lower maybe even cutting yourself off your own broadband connection

However most ISP use Local Loop Unbundling is the process by which third party networkoperators are able to install equipment in to BT telephone exchanges in order to provide their own services without having to touch BT's network. Only the copper pair from the exchange to the premises, which remains the property of BT, is used by the third party. Use SamKnowsBest to check what options you have at your local BT exchange


BT copper line MAX is only 8MB irrespective of the the LLU that you use this means your ISP hardware.

Optical Cables MAX is 20MB and only Virgin Media in the UK can use this transmission medium.


I used to get only 750kbps which is not even 1MB now I can get double that between about 1500kbps - 1800kbps which is still only 1.8MB depending upon the time of day.

Also make sure that your connection is not shared with another user they will steal your bandwidth ensure that if you are using wireless use a WEP or even better a WPA-PSK encryption. Close all instances of P2P or FTP uploading during the speed test.

http://www.speed.io/index_en.html

My Results as a comparision

http://speed.io/backend/result/24801225?pID=project1 750 Kbps
http://speed.io/backend/result/27957779?pID=project1 1500 Kbps
http://speed.io/backend/result/27959284?pID=project1 1800 Kbps

There is not a lot you can do other than report this slow speed to this website the more they can build up a picture of the bad or NOT SPOT areas then your ISP will have to act to ensure that you don't move your service to another provider.

http://www.broadband-notspot.org.uk/

NOTE:
If you have the same problem as me then unless you can get Virgin Media Cable that can supply upto 20MB download speeds then BT maximum 8MB speed will be your limit expect to get about 4MB using the BT copper wired pair and your ISP's own router if you live over 5 miles from the exchange.


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You can your isp and inform this problem....You can follow the tips below to increase internet speed.

Install Anti Virus Software or Firewall or Internet security in all devices.Software will not increase the speed of the internet.I have personally experienced in use that.So you can use the latest Browser,You can also use the Torrent to upload and Downloading ...Reset the Devices and Connection,Modem ,Router and Restart the Computer everyday.It helps to Speed up the internet.Check the speed of the internet at here Scanmyspeed.com

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Broadband DSL Speed can be checked at www.speedtest.net
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