Question about SanDisk Sansa e250 MP3 Player

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Stuck on refresh.

Ok, been trying all the suggestions on the website to get the refresh off. But doesn't work. Can't even get it to show up on the computer. HELP!! Need simple instructions, since trying to explain to someone who doesn't know much computers.

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With de player turned off put the LOCK SWITCH in LOCKED an then press and hold the pwer button por 30 sec.

Posted on Jan 07, 2009

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Reset everything to factory settings.

Posted on Jul 03, 2008

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1 Answer

Stucked at Refresh database


When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.

Feb 27, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

MY SANSA HAS BEEN STUCK IN THE REFRESH DATABASE MODE AND WILL NOT TURN ON NOR OFF . IT WONT EVEN CHARGE EVEN THOUGH IT IS SHOWING A FULL BATTERY HELPPPPPPPPPPPPPP THANK YOU MRS.C.L.C.


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e200 shows refresh database fail


try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e260 - Stuck on "Refresh Database" after uploading music


Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp

Apr 19, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e270 refresh database


Go under settings and change USB Mode to other choice. Then format. After formatting change back to original setting. I had same prob. Tech support told me to do this and it worked. Have had no problem since.

Jan 07, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My screen freezes with "refresh database"


Dude, c'mon - you have a Linux based system - did you really think it was going to work? Just playing with you. I would check the Linux forums on this one - if you're smart enough to use Linux, then you're smart enough to grab software info from Sandisk's website/cust svc line and pass it to your Linux buddies to hack.

Dec 26, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Refresh is stuck on stupid


Have you tried updating the firmware?

Sandisk provides "how-to" videos for everything Sansa related

http://www.sandisk.com/Retail/Default.aspx?CatID=1468

Additionally, try transferring songs using winamp

Nov 27, 2007 | SanDisk Sansa c200 MP3 Player

1 Answer

Sansa e250 screen is stuck on refresh database


Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

Aug 04, 2007 | SanDisk Sansa e250 MP3 Player

4 Answers

Refreshing Database


I love you!! thanks this helped me :)

Jan 28, 2007 | SanDisk Sansa e270 MP3 Player

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