Hi: We ahve a Tornado CV30 vacuum. The suction does not seems to be working properly. There is no suction at the tool hose and the bag does not seem to have air moving into it. Do you think there is a clog somewhere? The roller is moving. Thank you for youre help :) Kelly Branson, Mo.

To clear the clog, remove the hose and wand from the unit and separate them. The hose is released by pressing the white plastic ring in the housing. The two are separated by simply unscrewing them. Remember this threaded connection uses a left-handed, or reverse, thread. By looking through each of these pieces, the user can ensure they are not clogged. To check the lower hose, it is easiest to lay the unit on its side. Remove the glide sole by turning the yellow turn locks to line up with the slots and then removing the glide sole. Remove the yellow connector the wand was plugged into. You should be able to see the brush through the hose from the rear of the machine.