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Refer to the device owners manual to ascertain details of manufacturer from where material related to device is attainable. Also, persons that have similar device are capable of sharing copies of manuals to reference purposes. Alternately, contacting an available retailer with similar products is capable of providing detail materials related with device either manuals, contact support of experts, or manufacturer. Refer on the internet web sites of the manufacture to attain refernce material among several resources related with cusomer device managment.
The best place to look for this part is on e-bay. You can put in the make and model number of you television in the search engine and it will find all available parts for your model television. You can also try to google it with the same information. This may take some time to find.The source for this type of part is not consistent. The main manufacturer is out of business and there is no other parts source. I hope this information help you with your rpoblem.
The reason you can't pull-up the Mintek website is because the company is out of business. I have one that is frozen on one channel and none of the buttons or remote will work. I took it to a repair shop and the said one of the circuit boards is bad but since the company is out of business they can't get the needed part. The only way to get the part is to find a set which can be cannabalized for the needed parts.
I purchased my Mintek from Costco and had the same problem. They are aware of the problems with Mintek and lack of support. If your set is from Costco or other stores try them for a solution or refund. It worked for me. I got a full refund. Most retailers have a copy of the reciept if not try anyway.
I suggest you go to their website at:
The DTV263 is not available online, but the DTV323 is there and this should be the 32" version of the same set. Download the manual for the 32" version.