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Satellite A215 DVD/CD ROM Drive not working "Device cannot start (code 10)

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  • pauloly Jul 16, 2008

    Toshiba Satellite A215 CD/DVD drive will not work in windows. The Device Manager detail on the Pioneer DVD-RW DVR-17a states "The device can not start (code 10).

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This has been a common windows issue. I'm sure that this will solve your problem. You can go to this link, http://tinyurl.com/toshibadvd, download the registry file and run it. After that, just restart your computer and it should be good to go.

If you're not sure and is worried about security since this is messing with the registry, you can just click on this microsoft link where it explains and gives you detailed instructions on how to manually edit the registry and fix the problem. http://support.microsoft.com/kb/929461.

This is typically the same thing, the first one is just a shortcut on how to do it. Just a reminder, EDIT THE REGISTRY AT YOUR OWN RISK!!!

Posted on Sep 17, 2008

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Blu-ray won't play


If your Toshiba Satellite Pro isn't reading your DVD-ROM, it means that the DVD-ROM of your computer has been disabled. If your DVD-ROM drive has accidentally been disabled, enabling the DVD-ROM drive is quite a simple task to complete, even for individuals who have little to no experience working with computers.

Click on the "Start" menu and then "Control Panel." Click on "System and Maintenance" in the control panel. Click on "System." Click on the "Hardware" tab and then click "Device Manager." Click on the CD/DVD-ROM drive option and click on it so that it is highlighted. Right-click on the CD/DVD-ROM drive option, and then click "Properties." Click "Enable" in the properties menu and then click "OK." Restart your computer by clicking "Start" and then "Restart." Once your computer has booted, your Toshiba Satellite Pro DVD-ROM drive will be enabled. if still no joy

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. if this fails to fix the problem

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make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard
hope this helps or
you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device
also
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
only do the registry check if you cant see the drive/s in windows explorer/my computer
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Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

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electech

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Hi,

I had similar problems with my HP computer and i found either uninstall it through device manager the reinstalling it through new hardware wizaed in control panel. Or if that doesnt work try opening your laptop up and unplugging/removing the drive itself and restarting the laptop then turn it off again and put the drive back in the computer should then register it as a new device and reinstall it. that second option worked for my drive so it should hopefully work for yours


God Bless
Braydon

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