Hello...your problem could be as a result of no sound driver installed on the system.i dont know what operating system you are currently running but here is a link to get the drivers.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3436818&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%BB
if your computer came with a motherboard disc the sound drivers could be on it
click start control panel administration tools computer management device manager scroll to sound video and game controllers you might see a yellow question exclamation mark? ! or a red X Right click to
reinstall drivers
click start control panel sounds and audio volume advanced speakers make sure you have selected the
(appropriate speakers) also audio you will find 3 drop down lists make sure you have the selected correct speaker settings there
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it
if his does not fix the problem
click start control panel sounds and audio devices you can adjust the volume there also select speaker
volume you can change your settings there you can also tick in the box place icon in taskbar for any
further volume control settings you will need to right click on the speaker volume icon system select adjust volume
click start control panel sounds and audio volume advanced speakers select the appropriate speakers
from the drop down list or navigate to the device manager scroll to system devices + to expand system
speaker right click properties then select use this device (enable) also you might check
the speaker plug/outlets is usually at the back of the computer or if its a laptop on the side
you will have to open up the computer to check the lead attached to the rear of the input plug make
sure the connection is good with no dust as dust causes static electricity
clean your computer of dust using a fine air blower from a compressor making VERY sure that there is
no MOISTURE in the air line or use a can of compressed air specifically around the sound card and the CPU central processing unit
dust causes static to build up in a computer
hope this helps
click start control panel sounds and audio,volume,advanced,speakers select the appropriate speakers from the drop down list or navigate to the device manager scroll to system devices + to expand,system speaker right click properties then select use this device (enable) also you might check
the speakers plug/outlet is usually at the back of the computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good
try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the sound card and the CPU central processing unit dust causes static to build up in a computer
if you dont have a motherboard disc you will have to download the drivers
if your computer came with a motherboard disc the sound drivers could be on it
click start control panel administrive tools computer management device manager scroll to sound video and game controllers you might see a yellow question exclamation mark? ! or a red X Right click to reinstall drivers
if you dont have a disk with the drivers you will have to download them
click start control panel sounds and
audio,volume,advanced,speakers select the appropriate speakers from the drop
down list or navigate to the device manager scroll to system devices + to
expand,system speaker right click properties then select use this device
(enable) also you might check
the speakers plug/outlet is
usually at the back of the computer you will have to open up the computer
to check the lead attached to the rear of the input plug make sure the
connection is good
try cleaning your computer of dust using a fine air blower from a
compressor making VERY sure that there is no MOISTURE in the air line
specifically around the sound card and the CPU central processing unit dust
causes static to build up in a computer hope this helps
have you tried this control panel sounds and
audio,volume,advanced,speakers select the appropriate speakers from the drop
down list or navigate to the device manager scroll to system devices + to
expand,system speaker right click properties then select use this device
(enable) also you might check
the speakers plug/outlet is
usually at the back of the computer you will have to open up the computer
to check the lead attached to the rear of the input plug make sure the
connection is good
try cleaning your computer of dust using a fine air blower from a
compressor making VERY sure that there is no MOISTURE in the air line
specifically around the sound card and the CPU central processing unit dust
causes static to build up in a computer
make sure you have an earth
******** before touching any parts inside your computer
hope
this helps
have you tried this control panel sounds and audio,volume,advanced,speakers select the appropriate speakers from the drop down list or navigate to the device manager scroll to system devices + to expand,system speaker right click properties then select use this device (enable) also you might check
the speakers plug/outlet is usually at the back of the computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good
try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the sound card and the CPU central processing unit dust causes static to build up in a computer
hope this helps
have you tried this control panel sounds and audio,volume,advanced,speakers select the appropriate speakers from the drop down list or navigate to the device manager scroll to system devices + to expand,system speaker right click properties then select use this device (enable) also you might check
the speakers plug/outlet is usually at the back of the computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good
try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the sound card and the CPU central processing unit dust causes static to build up in a computer
hope this helps don
have you tried this control panel sounds and audio,volume,advanced,speakers select the appropriate speakers from the drop down list or navigate to the device manager scroll to system devices + to expand,system speaker right click properties then select use this device (enable) also you might check
the speakers plug/outlet is usually at the back of the computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good
try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the sound card and the CPU central processing unit dust causes static to build up in a computer
you might have to get a portable usb sound card if you mean dont have a sound card installed
hope this helps
don
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