Question about Brother FAX-575 Plain Paper Thermal

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Fax Machine I cannot recieve incoming faxes can you tell me what to do? It rings but will not connect customers have been faxing me for two days and I have not been able to get any thing. The fax machine is a HP C7280 All In One. Thanks Marianne

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  • WholisticOne Dec 10, 2008

    I purchased the Brother Fax-575. The fax will not automatically detect an incoming fax. Even though I have changed the setting to "Fax Only", no faxes come through.



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Make sure the receive mode is not selected as manual. If it is, you must pick up the phone handset and press start. There is a long skinny button that is Receive Mode, just select Fax.

Also check the incoming phone connection, make sure it's plugged into the LINE connection hole, not the EXT hole.

Posted on Feb 19, 2009

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Connect the telephone line to the LINE socket of the fax machine and a telephone receiver unit to the EXT socket of the fax machine.

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I have a lexmark x5650 printer and I can send a fax but I cannot recieve a fax. Can you please help me?


Ensure that the telephone/fax line is plugged into the Line port on the back of Lexmark printer and not in the Phone port.

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On the fax machine look for the button that says "menu". Push it and use the up and down arrows to navigate the options on the display. Look for fax set up and press "ok" or "enter" on the fax machines keyboard to access this area. Look for "number of rings" and change the fax machine to a number of rings that is less then your voice mail box if you have one. Then close and save your choices.

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Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting
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  2. Press <Menu>.
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Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
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The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
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FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
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Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
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Ans. machine connect
FAX :
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The answering machine connected to your machine will respond to an incoming call. Note:
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