Fax Machine I cannot recieve incoming faxes can you tell me what to do? It rings but will not connect customers have been faxing me for two days and I have not been able to get any thing. The fax machine is a HP C7280 All In One. Thanks Marianne

Dear
Connect the telephone line to the LINE socket of the fax machine and a telephone receiver unit to the EXT socket of the fax machine.

To send a fax, put the document on the platen glass (face downward) or face upward in case of ADF.
press on hook dial, (here the dial tone on machines speaker)
dial the fax no. ( wait for call connection and here the fax Rx. tone)
press START.

To receive a fax two procedure can made, manual- lift a hand set of telephone receiver on incoming ring, here the TX tone(periodical beep tone) press * 9 * of the telephone receiver. In auto mode go to fax setup select ans. to ring or auto fax etc. to activate atuo reveive of fax.

Hope this may helpful.
Thanks.

Are you sharing your home phone line with your fax? If so, do you have a voicemail or an answering machine connected in the same line?

If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.

If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

Ensure that the telephone/fax line is plugged into the Line port on the back of Lexmark printer and not in the Phone port.

If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.

If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

Take your incoming phone line and plug it into the place that says "line" on your fax machine. Plug another phone cord into where it says "phone" and connect this to your telephone. Test to make sure you have chosen the right places by dialing a phone number to fax to and listen for the dial tone. If you get a dial tone, then you have set it up correctly.

On the fax machine look for the button that says "menu". Push it and use the up and down arrows to navigate the options on the display. Look for fax set up and press "ok" or "enter" on the fax machines keyboard to access this area. Look for "number of rings" and change the fax machine to a number of rings that is less then your voice mail box if you have one. Then close and save your choices.

Have someone send a test fax by dialing your phone number for the line connected to the machine. The fax machine will pick up on the number of rings set and automatically begin receiving and printing a copy of your incoming fax.

You cannot use magic jack.

You can also choose to manually answer an incoming fax if you see that your display on the fax machine says "ringing" or incoming" you can push the "start" button and this will start receiving your incoming fax.

Make sure "Auto Rx" light is on. It may also be labeled as "Auto Receive".

Do you still have the problem?

Did you go through the entire setup procedure according to the manual including the fax/tel set up? Fax/tel setup tells the fax machine how you are using it. For example is the phone line used for just receiving faxes or is it used to receive phone calls AND receive incoming faxes OR is there a telephone answering device (TAD) attached to your phone line. If there is one, set it to 2 rigns. If you have it set to 4 rings the fax could disconnect before receiving the incoming fax. If you cannot send, then it has to be a line problem assuming you went through all the set up procedures correctly. Short of this you may have a bad unit and need to return it.

Check your fax settings again follow the instructions on Printer menu and set the FAX rings to 5 or 10 and also check the paper settings and papers in tray. If not worked tell me the model of your fax machine.

Make sure your your phone line is ANALOG not DIGITAL

Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting

1. Press the <FAX> button to enter Fax mode.
   
2. Press <Menu>.
   
3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
   
4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.
   
   

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:

• Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  
• If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  
• The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:

• Set the answering machine to answer on the first or second ring.
  
• The entire message should be no longer than 15
  

DR mode means that Distinctive Ring is set to on which will force your fax machine to manual receive. Turn DR off and you can set it to whatever mode you want.