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The Magenta has gaps and missing sections when I do a nozzle check...it's a brand new cartridge. I have cleaned the head, etc. If I turn off the printer for several minutes and then turn it back on and do a nozzle check, it starts to look better and then it goes back to having big gaps and missing sections!!!

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  • bizwhizz Jul 03, 2008

    I probably would if I knew what the heck that was!!? Are you talking about the around the hole where the ink comes out of the cartridge?

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Did you try to clean the carriage head with few drops of alcohol. that will only resolve the issue.

Posted on Jul 03, 2008

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The heating element for the magenta is working properly and you will need to have this serviced.

Posted on Jul 03, 2008

  • Ryan Rogers
    Ryan Rogers Jul 03, 2008

    That's supposed to be ISN'T working properly

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